Question about NCR 7167 Thermal Printer

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Thermal print head repair

Is there any way to repair thermal print head?

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Re: Thermal print head repair

I have an Evolis Pebble 4 Printer. We use this machine to Print at leat 2000 cards a day.
We would like to know from where OEM Printheads for this machine can be procured as the
cost of the originals is too hgh?

Posted on Nov 13, 2008

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Re: Thermal print head repair

On a 7167 you are better off replacing the thermal Head <--NCR Technician (Now a sales Rep)

Capital Computer Group
2425 Enterprise Dr.
Mendota Heights MN, 55120

We Buy, Sell, Repair, and Refurbish both new and used POS Systems, NCR, IBM... We also offer structured cabling as well as Video Surveillance Equipment.

Give us a call and we can trouble shoot it with you!

Posted on Jan 15, 2009

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Re: Thermal print head repair

Failed or failing print heads are usually considered something that is outright replaced rather than repaired, I don't about your specific model though.

Posted on Apr 23, 2007

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Why are the epson workforce printers better? lower ink costs?

Considering reviews I'd say price vs quality will make diference...
Also, you can buy ink cartridges for as low as 1 Usd each (recycled).

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Zebra printing out blank labels.

Thermal printers need to get hot to heat the special paper, which when heated prints an image.

Click here for a more detail explanation.

Usually the thermal head dies, it can be repaired, claim warranty support.
Check if your thermal printer is getting hot, if not then confirms above.

Take care!

Jun 02, 2011 | Zebra 140XiIII Plus Thermal Label Printer

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Thermal head

The "thermal head" heats-up the ink and the paper, in order to "melt" the ink into the paper, and thus "fix" it. When it fails to produce heat, all the printed pages will have ink that can be smudged, when you touch the printed page.

It might be less expensive to REPLACE the printer than it would be to REPAIR the printer.

Dec 20, 2010 | Mitsubishi P-91W Printer

2 Answers

As the tickets print there is a blank line through the receipt. I was told at one time that this is because of the thermal head. How do we fix this?

Clean the thermal head surface.... If the line is still there, then the driver for the head probably has a shorted device. This will require repair at a shop capable of this work.

May 22, 2010 | IBM SureMark Printer TF6 Thermal Label

1 Answer

The error light on the Epson TM-T88IV keeps flashing whats wrong with it?

The following is from the Epson Users Manual:
No lights on the control panel
Check the power supply cable connections and the power outlet.
ERROR LED on (not flashing) with no printing
If PAPER OUT is on, the roll paper is not installed or is near the end.
If PAPER OUT is off, the printer cover is not closed properly.
ERROR LED flashing with no printing (and no paper jam)
Printing stops if the head overheats and resumes automatically when it cools.
If overheating is not the cause, turn the printer off, and after 10 seconds, back on.
Removing Jammed Paper
Do not touch the thermal head because it can be very hot after printing.
1. Turn the printer off and press the cover open button.
2. Remove jammed paper, reinstall the roll, and close the cover.
3. If paper is caught in the cutter and you cannot open the printer cover, open
the cutter cover as shown in illustration J.
4. Turn the knob until you see a triangle in the opening. This returns the cutter
blade to the normal position. There is a label near the cutter to assist you. See
illustration K.
5. Close the cutter cover.
6. Open the printer cover and remove the jammed paper.
Cleaning the Thermal Head
After printing, the thermal head can be very hot. Be careful not to touch it and
to let it cool before you clean it. Do not damage the thermal head by touching
it with your fingers or any hard object.
Turn off the printer, open the printer cover, and clean the thermal elements of the
thermal head with a cotton swab moistened with an alcohol solvent (ethanol, or
Epson recommends cleaning the thermal head periodically (generally every
3 months) to maintain receipt print quality.

It sounds like your print head is overheating. Clean as instructed above.

Oct 23, 2009 | Epson TM T88 Thermal Printer

1 Answer

Prints have a thin white line across all the images printed. Everything else works and prints are ok outside of the thin white line running horizontal across the 5x7 prints.

  • Thermal head — generates heat; prints on paper
  • Platen — a rubber roller that feeds paper
  • Spring — applies pressure to the thermal head, causing it to contact the thermo-sensitive paper
  • Controller boards — for controlling the mechanism
I think that you may need to replace your thermal head, A line means there is a place that the head can not head or it cannot recieve data
How to matinence it and clean the head

Oct 21, 2009 | Sony UP DR100 Thermal Photo Printer

1 Answer

Samsung bixolon SRP350plus is printing hazy

Thermal heads wear out over time as the paper grates down the thermal head. You'll get to a point where the only thing you can do is to replace the head. Contact the manufacturer or service centers to where you can buy one

Apr 13, 2009 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Thermal printer wont print...

Are you using thermal paper? Do you have the correct side up !

Dec 22, 2008 | Printers & Copiers

1 Answer

Thermal Ribbon has a wrinkle

The thermal print head is damaged. You can try to clean it with a thermal printer head cleaner. That will only help if it is just clogged up with thermal print ink.

Aug 19, 2008 | Datamax DMX-I-4212 Label Printer

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