Question about Tomtom ONE 3rd Edition GPS

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Screen is half white and half ok

When I turn on TomTom One which I just received for Christmas, the screen comes up ok on the left half but the right half remains white.

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  • Anonymous Jan 21, 2009

    The problem with my Tomtom One is similar. When I turn it on I get the top half of the screen but not the bottom. I have tried for 3days to reset it, download new apps from Tomtom Home and finally downloaded new maps. Nothing worked. So I finally sent it back that was a month ago and now they've lost it. So my advise is send it back UPS and keep your tracking number handy because without it they would have no record of it arriving. Luckily I had mine and UPS has a record of it being received but Tomtom had no record of it. Now I have to wait 3 days for the repair dept to find it. Thanks

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  • 54 Answers

Take it back for an exchange or refund

Posted on Dec 28, 2008

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1 Answer

Tomtom white screen


Your battery is faulty, probably caused by the non tomtom charger.
Ring tomtom on 08451610009 as the unit is 6 months old and they will repair it free of charge. DON'T tell them about the other charger.
White lined screen is a battery problem

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1 Answer

Screen is half white


take it bak for exchange or refund

Dec 26, 2008 | Tomtom ONE 3rd Edition GPS

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My tomtom one 3rd edition(1g) keeps freezing up and restarting


I was having a similar problem where i would go through the setup screens until I was selecting the map and then it would restart.  What worked for me was to connect it to my computer and choose Operate My Device from the third page of options in TomTom Home.  This let me progress through the remaining set up screens and get to the point where I could enter an addres again.
Don't know if this will work for everyone, but it seems to have done the trick for me.

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1 Answer

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I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Jan 11, 2008 | Tomtom ONE GPS Receiver

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