Hi. Due to a virus, I recently had to reinstall Windows XP on my PC. Before I did that, I had someone (who is unreachable) back up all of the files onto an external hard drive. Now I want to import my old emails and my address book back into Outlook and I don't know what the files are called. If anyone can help, I'd be very appreciative. I assume that I should start in Outlook>File>Import and Export, but from there, I'm flummoxed. Thanks in advance.
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To know more about the software https://www.restoretools.com/addressbookrestore.html
ou pst file, containing your emails and contacts, will be found at:
Enable "Show hidden files" to see it. If Windows will not repair the installation you can reinstall Windows 7, selecting Upgrade as the option. This would preserve your installed programs, data and settings, but you would need to reinstall all updates. This assumes your drive and system are good and not infected. Read more information here
The Laptop touch pad will have to be addressed after the OS problem has been solved.
XP may have losted files due to a virus of other problems, like the replacement by other software.
Insert the orginal CD and turn on your computer. Windows will run through its tests. Watch the screen because it will guide you to either "reinstall" the OS or just install what the setup has found to either be missing and reinstall those files or replace any corrupt files. If you have been working with this OS for, say a year or two, you may want to consider reinstalling the OS. You will have to reinstall your other software that you have installed since you started but sometimes that is the correct solution, not neccessay the one that you will like.
When you installed Windows XP you wipe out all your old data and start afresh all over again. You should have exported your email address book and saved it to an external storage device and then installed Windows and your email program. Then import your address book into your email program to restore your address book.
Backup all your files (E-mail, address book, music, license-keys for purchased software),
writing either to DVD-recordable disks, to an USB memory-stick, or to an external disk-drive.
Then, reinstall Windows, "wiping" everything from your disk-drive.
Run "Windows Update" (repeatedly) to get all the latest security-updates.
Reinstall anti-virus software.
Reload your files.
Reinstall the purchased software.
Reinstall the free software (Adobe Reader? WinAmp?).
You can import address book contacts from other Microsoft Windows® Address Book files (.wab), as well as from Netscape Communicator, Microsoft Exchange Personal Address Book, or any text (.csv) file.
For Windows Address Book
On the File menu, point to Import, and then click Address Book.
Select the address book or file type you want to import, and then click Open.
For All Other Address Book Formats
On the File menu, point to Import, and then click Other Address Book.
Click the address book or file type you want to import, and then click Open.
If your address book is not listed, you can export it to either a text (.csv) file or a Lightweight Directory Access Protocol (LDAP) or Lightweight Directory Interchange Format (LDIF) file, and then import it using that file type.
well first of all you need to create a back up of all your address book on your computer on a csv code . you can do this by clicking on to file and then click on import and export address book . try to save the back up address book on desktop . then delete all the address book from windows mail . once you have done that then open up your windows mail on your computer and then go click on to file and then go to import address book click on to it and try to paste the address book from desktop . and while doing this also try to create a new profile on your windows mail . if you get any problem while doing this you can get back to me on fixya and i can help you out in doing so .