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Mouse not working in HP 4800 series computer...yes it is old

My mouse is not working. I have turned the computer on and off and checked the connection and all seem ok...any suggestions?

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The very first thing what u can do is that try in the safe mode and if work in safe mode then do the system restore to an earlier time when mouse was working fine and still if it doesnt work in the safe mode also then uninstall and reinstall the synaptic driver and restart ur computer it should work or what u can try is that try it with the other mouse and if the other mouse work on the computer then replace ur present mouse and if that doesnt work then reinstall the operating system and try and still if it doesnt work then replace the motherboard...that is the last solution for ur issue pls provide the feed back

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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I'm sorry for your frustrations, yes, computers can do that.
Im not HP, just some retired dude...
First>.?
batteries good in this new mouse? put in top brand batteries.
some that come with a mouse are (bottom barrel cheap batteries or are really old and bad from long time on a shelf)

then make sure the DEVICE manager shows the mouse as present.
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then see all devices on your system.
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red. or yellow is missing <marks there.
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If your wireless mouse or keyboard is not working properly, check the following:
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  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
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  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
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