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Toner low signal

Loaded new toner. Can't get toner signal to go off. I have tried to reload toner many times.

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Re: Toner low signal

Try turning your copier off & back on. Allow the machine to cycle after turning it back on - until it comes to ready or displays add toner signal again. You can try this three or four times as it sometimes takes the machine a few trys to advance the new toner to the toner sensor. If after 4 attempts you are still getting the add toner message - you may have a dirty or faulty toner sensor. The toner sensor is located inside the developing unit that you are loading toner into. Toner sensor is usually located on the bottom of the developing assembly & is held in by 2 scews. It can be cleaned with a dry cotton rag & reinstalled. 90% of the time power cycling the copier a few times will solve this problem.

Posted on Apr 18, 2007

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