Question about GE GSS20IEP Side by Side Refrigerator

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Ge Side by Side Freezer defrost

I have a GE side by side refrigerator. The freezer started getting warm and subsequently the refrig did also. I took apart the inside of the freezer and found the coils covered in ice. I defrosted these and have not had a problems since. While trying to research the problem on line I read it could be either the defrost timer or the thermostat -heater. I read that if I replace the thermostat I should replace the heater first. Can you tell me how to trouble shoot the timer? Also, I am guessing it in on the back panel? The cost of a thermostat and heater are expensive and I don't want to but these if they are not needed. Any help is appreciated.

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  • mary kay Nap Apr 24, 2007

    Thanks - where is the thermal cut out?
    Is that the same as the timer?

  • mary kay Nap May 07, 2007

    I bought a new thermostat and heater and replaced them both.
    The heater was quite easy, the thermostat had a very long lead wire. I ended up cutting the existing thermostat wire and splicing and wire nut the thermostats in. Now, my freezer is not running.
    The light bulb is on and so far the fridge seems ok.
    What did I do wrong or what can I do now?

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  • Master
  • 1,462 Answers

Just check continuity thro the heater but these heaters are reliable.there should also be a thermal cut-out in series with the heater and check this as well.

Posted on Apr 18, 2007

  • douglas smith Apr 24, 2007

    thermal cut-out will be mounted on the evaporator and normally wired in series with the heater.
    only way to trouble-shoot the timer is rig up something which will change when power is supplied ( a clock? ) and wire in parallel with the heater

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