Question about Kenmore 15864/15862 Top Load Washer
110.28974891 Washing cycle worked great, no problems that I noticed. (granted I don't stand next to my washer everytime it washes) During the spin cycle however, my washing machine started a loud, fast clicking sound (about 4 or 5 clicks per second). When I went to inspect the noise, I saw that my ceiling light fixture was pulsing to the lurching sound coming from the motor. The spin cycle was not reaching top speed and was really irratic - slowish, then speed up a little, then slow again with no pattern or rythm. The click, the heave of the motor ,and the pulsating of my light fixture are all in unison. When the click would slow down, so would everything else.
I took all the clothes out, tried all the different spin cycles only to recieve the same results. I am very apprehensive about taking this thing apart, as I know nothing about washing machines. This does not sound like something that will just ''go away''. I've found this website informative, as your advisors sound very knowledgeable. I look forward to hearing a response. Thanks for your time. Please advise.
try your unit on a outlet by it self ,,nothing can be on this line,,sounds like weak ampage,,this machine needs 15 amps line by it self...
Posted on Dec 28, 2008
Look for loose wiring connection at the motor capacitor (located beside the motor). Remove the connectors to the capacitor (one at a time), adjust connectors so they crimp the capacitor connection tabs tighter if necessary, and re-install. *Be very careful not to touch both capacitor connection tabs at the same time or you will get a good zap!*
If that doesn't help, you may have a defective motor.
Posted on Mar 02, 2009
It appears your motor controller or motor has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 12, 2010
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