Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Icemaker makes ice, won't shoot it through the dispenser in door

The water dispenser works, but the ice stays in the bin and won't dispense through the slot in the door. only makes a humming sound.

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We have a similar problem with ours and GE knows that they have put out defective units. The problem for us is that we used the water dispenser a lot and the water froze in the line, causing the ice to back up in the release chute. You need to get a tech out to look at the unit. Hopefully they will be kind and recognize what this is, a bad design that has generated numerous complaints and will get you a free fix. You might want to call a few places and ask questions about it before you have them send their tech out.

On the chance that this is not what I described, have you moved the ice bin around, taken it out and put it back in, checked for frozen slush at the bottom of the tray to make sure that it is not simply clogged? Don't put fingers in the tray while it is still in the fridge.

Posted on Dec 26, 2008

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Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

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