Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Computer does not recognize my book 160 gig

I've had this my book for a while and was previously hooked up to my pc and it workeed fine. I disconnected it last year and stored it. I lost my ac adaptor and had to get a new one..I hooked it up again, it's running and everything but my computer is not even uploading or reading that it's hooked up.........I've followed all add hardware steps on the control panel but it still does not work.........what can I do...

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

I am making some assumptions:
1) You've got the correct power adaptor and the MyBook has not been physically damaged (they are pretty rugged).
2) You are trying to connect it to a PC running XP or Vista.

So it's time to see what your PC sees: It may be that the PC knows there's 'something' connected via USB but it hasn't been mounted. One simple way to check this is to go to the lower right portion of your MenuBar and left click on the "Safely Remove Hardware" icon. In XP it looks like a small gray thing with a small green arrow. In Vista it looks like a little plug. If it shows that something is connected to your PC via a USB or firewire port, when you left click on the icon there is a small description along with a LETTER, i.e. your main hard drive is almost always C:, this will not show up when you click on the icon I'm talking about because your C: drive is always there, a part of your desktop, likewise your onboard CD or DVD drives, but when youplug in a thumb drive or an external hard drive like your My Book, it gets assigned its own letter E:, F:, etcetera. It might be that the desktop has used that drive in the past and gave it a letter identification, but in the time you didn't use it you used other drives, and they were given the same letter. Now that you've 'returned' the new external drive to the desktop, it is a bit confused. So, back to that little "Safely Remove Hardware" icon. If is 'sees' your hard drive and it is mounted, it will show up as a small line saying something like "USB mounted drive F:" If it 'sees' your hard drive and it is NOT mounted it will say "USB mounted drive" with NO letter. Now you should go onto your desktop and select in sequence:
Settings
Control Panel
Administrative Tools
Computer Management
Storage
Disk Management

When you get to Disk Management there should be a vertical array of horizontal bars, showing all your computer recognized memory.

WARNING: You can screw up your computer if you are careless, so pay attention to the messages the computer is giving you. You want to find your external drive. The computer should be able to see it as a connected 'something' but if there is confusion as to the identification of the drive, it will not have it allocated by letter. So look to see if your My Book shows up as 160GB of something. If it is not there, check your physical connections, power down the My Book, plug it into a different USB port, change out the USB cord (sometimes a USB 1.0 cord is accidentally used in a USB 2.0 port and it might be a problem). If the computer does see the MyBook as a drive but it doesn't have a letter, you can click on it and SELECT a letter. This might solve the problem right away, just make sure you pick a letter not being used by anything else. Resist any invitations to FORMAT. This will lose you all your data on the drive.

Posted on Dec 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Change mybook from one pc to another


You have to install the backup software on the new computer. Either download from WD to use what came with the MyBook. Attach the MyBook and find it in My Computer. If it is not there, you have to reboot and find the attached device. After Windows recognized the drive, the backup software will ask you for a new backup but just decline and reactivate the plan (actions/reactivate). That should do it!

Dec 05, 2011 | Western Digital My Book Essential Edition...

1 Answer

My book hard drive was hooked up to my new computer last thursday (64 bit Windows 7 professional) and worked great came to work today and computer will not recognize it no matter what I plug, unplug and...


This drive should work with Windows 7. Contact WD support and they can send you diagnostics to run.

You may try the drive in another computer, and try restarting the 7 system.

Feb 01, 2011 | Western Digital My Book Essential Edition...

1 Answer

Macbook wont recognize 500 gig My Book


Hi,

Having tried 2 cables you should now try it on a different computer. Chances are there is a failure inside the enclosure but you will know for sure if it also fails to recognize on another PC.

Once you're tried that, if it does work on the other computer the problem is corruption in your Mac, archive and re-install the Mac, if it doesn't work on the other computer then take it to your local PC shop or parts vendor and have them move the drive into a different enclosure for testing.

If it works in the new enclosure, buy it and your on your way. If it fails to work even in the new enclosure then you will need the help of a pro to get at the files, if that is the case, reply back with your Country, State and city and I will direct you to an appropriate pro.


Hope this helps FixYa,


Chris

Aug 26, 2009 | Western Digital 500GB My Book World...

1 Answer

My wd 500 gig external hard drive keeps blinking and my computer doesnt recognize it. whats going on?


How do you have it connected to your PC? USB or Firewire? try plugging it in to different slots or try plugging it in on another computer to further isolate the problem. some external drives requires power adapter to work so make sure that you're using the power adapter if it comes with the device. if not, there might be something wrong with the device specially if it was working before

Jul 17, 2009 | Western Digital My Book Essential Edition...

1 Answer

Western Digital (wd5000co32) Not recognize by windows xp


is it ur western digital external or internal and you use a converter to connect it as external

Jun 09, 2009 | Hard Drives

1 Answer

250 gig WD EHD


try to right click on "My Computer"->Manage-> Disk Mng.
Then try to see if you can recognize you this disk.
maybe you just need to change the letter or format it.

Apr 05, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

395 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...