Question about Microsoft Office Outlook 2003 for PC

2 Answers

My new MSN 7mb ISP won't let me receive email on my Outlook 2003

My Outlook runs through the server at the college where I teach. The MSN ISP is via Qwest. For a while everything was working fine. Then it stopped receiving (sending is OK) and a Qwest tech told me I had to pay extra for an MSN static IP. What's going on?

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  • rajonline May 11, 2010

    Hi gbrooks,



    I am sure there is nothing wrong working with the dynamic IP's. Can you please tell the following informaiton and I'll try and find a salution for you:


    1. How do you access your mails. Is that through an exchange server, or pop servers. You can get that informaiton if you go to Tools->e-mail accounts.

    2. If someone send a mail to you, do they get a failure notification?

    3. Try and send a test mail to yourself using your outlook and tell me what do you see.

    Thank you

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2 Answers

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  • 3 Answers

To isolate the issue, check if you can receive e-mail if another browser is used.

1. Open Internet Explorer
2. Go to www.hotmail.com
3. Sign in to your MSN account by entering your complete email address and password
4. Once signed in, click Inbox to check for new messages

If you can receive email through Hotmail, you may need to remove then re-add your account in Outlook to refresh your account settings and receive new messages again.

Hope this helps! =)

Posted on Jul 11, 2009

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  • 15 Answers

Hi,
Request you just consult your server team or Internet connection provider, because only these two team handle the case of static IP related issue.

Thanks
Sushant

Posted on Jul 06, 2009

4 Suggested Answers

sabharish
  • 297 Answers

SOURCE: Can receive but not send email via Outlook

They might have changed the outgoing SMTP server address. Check if the SMTP is configured properly as per the yahoo's prescribed config.

Posted on Mar 08, 2009

  • 7 Answers

SOURCE: Can not recieve email using Outlook

Check out your incoming / outgoing server details and test settings once from Outlook->Account settings. Also check for dns settings if you are using any vpn connection. Let me know if this works.

Posted on Mar 13, 2009

thetaocat
  • 122 Answers

SOURCE: Let our Experts solve your

email.about.com/od/outlookexpresstips/qt/et062406.htm
you can print the path needed to send mail
also you must use Internet Explorer to send mail in Outlook, if you use another search engine, it will not work.

Posted on Jun 07, 2009

  • 1566 Answers

SOURCE: Exchange not sending/receiving emails

Hello there. I would just like to share with you simple steps how I checked on this issue we encountered just a few weeks back.

First thing to check is to make sure that all Exchange related services are started. You can check that on the Services panel. Next is to check if the POP3 service is running on the exchange manager console. So after this, i was able to send receive emails again.

Unfortunately, in my case, that did not still fix the queue issue. What you need to do is to defrag the exchange database. Defrag in exchange is different from doing a system defrag of your OS. Please refer to the steps below from Microsoft. But make sure that you backup the exchange database first as this is a very crucial stage for your emails.

This is from MS:

http://support.microsoft.com/kb/192185

My steps:

Create a batch file and copy the ff:

net stop msexchangemta
net stop msexchangeis
net stop msexchangesa
"c:program filesexchsrvrineseutil.exe" /d C:ExchangeDatapriv1.edb
net start msexchangesa
net start msexchangeis
net start msexchangemta

Note: Point the .edb file to the appropriate path where your Exchange DB is located.

Run this after making sure that you have a backup.

Hope this helps.


Posted on Jul 29, 2009

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