Question about Creative Labs ZEN V Plus MP3 Player

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Reset problems with 2g creative zen

I plugged in my 2g creative zen to my computer and my computer froze up. i unhooked it from the computer but the player still said ''docked'' on the screen. i tried to turn it off but nothing happened. i got a safety pin and hit the reset button. it turned off and now it wont turn back on. i have tried hooking it up to my computer and charging it but still, nothing happens.

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Posted on Jan 02, 2017

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SOURCE: Creative zen froze

Try sticking a safety pin into the reset hole. It's tiny and it should be at the bottom I did this with my other creative when it froze and it worked.

Posted on Jun 19, 2008

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SOURCE: i was listening to music

keep pressing the power button and restart it... the most primary problems are solved in such a way , if the problem persists there has to be a problem with the memory. try formatting it connecting it to a computers and scan its memory

Posted on Aug 20, 2008

TheGadgetDr
  • 65 Answers

SOURCE: My Creative Zen Frozen in Docked Screen

If you tried to reset it, but it did not respond at all, this indicates that the reset button is broken. You'll need to have it repaired.

Posted on Aug 20, 2008

  • 1 Answer

SOURCE: My zen froze!

There is a small reset button on the side. If you have a small pen push it and it will restart the zen.

Posted on Jan 08, 2009

  • 1 Answer

SOURCE: My Creative Zen Frozen in Docked Screen

Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Posted on Jan 19, 2009

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1 Answer

Won't turn on


I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

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My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

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1 Answer

My creative zen is stuck on a blank screen and wont turn off


Hey this happened to me try holding the reset button in for 10 seconds or plug it into your computer to reset it

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Try uninstalling Windows Media Player version 11 from your computer before trying to reload the firmware. It works wonders.

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1 Answer

Creative zen froze


Try sticking a safety pin into the reset hole. It's tiny and it should be at the bottom I did this with my other creative when it froze and it worked.

Jun 16, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My 30gb creative zen froze and after being reset all of my songs are gone excpet a handful.


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen. it's frozen.


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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1 Answer

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remove the battery and the usb then plug back in. if that doesnt work hit the reset button (if this one has one)

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6 Answers

Creative zen v problems-frozen


I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

2 Answers

My Zen V Plus


It happened to me too. Reinstall the software (Creative media explorer e.t.c.)

Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

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