Question about Creative Labs Zen Digital Media Player

1 Answer

My Zen wont turn on or off

I tuned it off, and it's not completely off, so I keep pushing the off button and it still wont do anything, it's just frozen!

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  • Anonymous Dec 27, 2008

    MP3 wont shut down when holding the off button down.

  • jose chavez May 11, 2010

    ok people my mp3 sansa it's not working what can i do i have 3 mp3 4gb i think i can go back. to best buy and get my mony back i think i can't get any solution from you. ( sansa ) also i see that alot of people has the same problem...... what can you do,about..it

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Try reseting the Zen. There is a small hole on the bottom. Use a straight pen to press the button. After this, the zen should go into a "recovery mode". If all of your songs got deleted, just to to the Creative MP3 Recovery Tool Website, download the tool and go from there.

Posted on Dec 27, 2008

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Scroll down & click AGREE (if you agree!)

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complain with te company and make them give you a refund!!!

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