Question about Whirlpool GC5SHEXN Side by Side Refrigerator

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No ice the water soleniod works,but no control power. the electronic stay red when the door is closed. i check the gear on the ice maker. i even tested the short wiring harness on the ice maker. which sensor is directly resonsible for engaging the water relay

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Try to ohm out the solenoid if it (beeps) or ohms out then the solenoid is bad. The laser is first than there is a switch in the gear on the rotating fingers that eject the ice that sends power to the water solenoid.

Posted on Jan 03, 2009

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Shoot door (flap) for ice maker wont stay closed causing frost


the gear that pulls it closed is bad. some have small plungers instead of gears

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No water to icemaker. Water in door works well.


the water that enters the ice maker is controled by a thing called a solenoid valve (electricaly operated) the" water in door system" is a manual operated valve.. typicaly when the ejector rolls around to put the ice in the tray the solenoid opens lets water in then closes could be solenoid / wireing or controler
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Will not release ice and makes crushed ice, even when on cubed.


I believe in your case the ice maker part number WR30X10093 being electronic with the control board in the front is the problem. I think the control board behind the front cover of the ice maker may have corrosion and causing the ice maker to malfunction. You can try disconnecting the set of wires to the coil on the water control valve and see if the water stops or turn off the ice maker first and try disconnecting the coil wires later. It has to be the control board or the water control valve part number WR57X10032

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Icemaker not working- red light flashes constantly


The red light should flash twice , pause then flash twice constantly . If you close the flap on the left side , then the light should go off . This shows the optics (ice maker cut off ) are good .

Check the black tube ( fill tube ) , which puts water into the ice maker , to see if it is iced inside . If so , then the water valve behind the refrig is bad . It seeps into the tube and freezes , blocking the water flow .

Pour about 2/3 cup of water into the ice maker . If it freezes and dumps , then the water valve needs replaced . If it doesn't dump , and stays frozen in the ice maker , replace the ice maker . Also , make sure the coils under the front of the refrig are clean , as this will cause warmer temp in the freezer and the ice maker needs 5 degrees to operate .

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1 Answer

No water to the ice maker


The light (receiver) , should light twice , pause , 2 times , pause , and so on . If you close the left flap (emiter) , the light should go off . This is normal operation for the optics .

Check the black tube (fill tube ) , above the ice maker , to be sure it is not iced inside , blocking water flow . If it is , then the water valve needs to be replaced , due to seeping ( not closing completely ) . Pour about 2/3 cup of water into the ice maker . If it freezes and dumps , and the black tube is clear , replace the water valve . If the ice maker does not dump , and the frozen cubes stay in the ice maker , then replace the ice maker . Also , check the coils under the refrig , to make sure they are clean from dust , lint , pet hair , etc .

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1 Answer

The Kenmore Ice maker makes no ice. This is a side by side unit. The freezer is very cold. The water solenoid is not faulty, but is not turning on so the problem must be in the electronic ice level...


Good chance the water line near the ice maker motor is frozen. Thaw out the freezer for about 6 hours - move your frozen stuff to the refrig - ot should be OK - then back again after thawing. This alnost always works.

Aug 10, 2009 | Refrigerators

1 Answer

The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.


I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

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Kitchenaid KSCS25 Refrigerator Ice Maker Inop


you should not be able to push the stripper at all so that tells me that the gear on the icemaker module is bad. get part number 8201515 and you should be fixed up.

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1 Answer

Icemaker not making ice


First thing to check is to see if the optics are working properly. This is the red flashing light on right hand side of freezer wall. Close the flipper door, be sure not to block the beam, and the light should go to solid red. If it does then the optics are ok. If it continues to blink then that is your problem. If optics check ok then pull ice maker out and remove the white plastic cover. It just pulls off. Look at the center of the gear wheel and see if one of the plastic tabs is either broken or if they are sort of twisted and touching eachother. If any of these things with the gear have happened then that module will need to be replaced along with the ice maker thermostat. If your not sure how to replace these parts then just replace the whole ice maker. That is much easier and not much more costly.
After changing the parts or the ice maker out follow these steps to start the ice maker thru a cycle. 1. Remove the ice maker from the cradle but leave the harness connected. Remove the front cover from the module. Unplug the refrigerator. Get a small jumper wire with bare ends and jump T and H on the module, leave the jumper in and set the ice maker on the shelf. Close the door. Now plug the refer back in and wait 30 seconds. Open the door and the ice-maker should be cycling. Remove the jumper, put the module cover back on and set it back in the cradle. The fill should take place when the ejector blades reach the 12:00 position. Follow these steps exactly in order

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