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Re: Our RCA player
One plug your mp3 player into the usb device of your pc two hold down the power for 10 seconds on your rca player three Go to the RCA website download the latest firmware for your product. Install the firmware while the rca player is still plugged in. It should work just like new after that.
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Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".
It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.
I had this problem. I had to really try several different things to get the software to recognize the mp3 player. RCA does have download software that will format your MP3 player and put the firmware on the player. It would be better to get the firmware on without formatting if you have files already on it. Just be sure that you get the screen that shows it is connected to USB.
RCA Opal - Stuck on "Initializing" Go to this website to reload the firmware: http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=1415&p_created=1202430585&p_sid=CwOaz8ej&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIsMTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1pbml0aWFsaXppbmc*&p_li=&p_topview=1 Note: websites are subject to change - if you go to http://www.rcaaudiovideo.com and go to the page for the RCA Opal m series, you can also find the firmware reload on that page.
RCA Opal 4001/4002 – Restoring the Player Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website. -Tha Mp3 Doctor
go the the start menu, click my computer (with your opal plugged in of course) and it will show up in the disc drive part of the page. open it and drag the music files into the music folder. just got my 8GB opal today for 50$ at wal-mart! great deal!
our firmware went bad. Just got to the RCA website. http://www.rcaaudiovideo.com/ search your make and model download the firmware. Then hook you mp3 player to usb device of your computer. After mp3 is hooked to computer Install the newly downloaded firmware.