Question about Acer Aspire 5050-3242 Notebook

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I cannot connect to MSN Messenger on a new Acer Aspire1 netbook. It keeps coming up with Our Protocol is not supported by the server. Please help!

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  • clairesmith5 Dec 27, 2008

    exactly the same problem and I have done the live updates too

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  • Acer Master
  • 1,102 Answers

Get your download from a different site
7.5 or higher
first remove windows messenger from control panel add/remove
then get your msn download from a different download site

Posted on Jan 23, 2009

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1 Answer

Acer Aspire One, online connection is ok but No


Microsoft changed its log-in protocols since the Aspire One was released and the version of Messenger installed is unable to connect to the Microsoft servers.

You can get to the Live Update function by clicking on the settings icon from the home page (bottom right of your screen) you will bring up the settings window (obviously). Inside here, you will see the Live update icon (mine’s on the bottom left next to Touchpad).

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Heres a solution that might help.

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Messenger


hello hope this helps,you need to update it and you cant download msn because "Aspire One" models arn't windows vista or any other version of windows.
You need to keep pressing live update on your download on the settings found in the bottom right hand corner.
it will eather come up with a box saying nothing has been found, if so just press retry.
or on the other hand a box will come up stating ALL of the updates you can have. these are called "patches"
just press accept and it will take about 5-10 minutes to download.
then the messenger that is built in will work so no need for windows live.
hope this was good help to get your "aspire one" working
yours sincerly
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Are you downloading software for linux. I know that there is a limewire for linux and an msn for linux. When you save your files also, you need to choose whrere you want them to go. It's a little confusing at first because linux's filesystem is a little different than windows. If you want to save files then you need to find /home/"your linux username"/desktop. "Your linux username" is the username you use to sign in with when you first log into linux.

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Hi Rebecca,

You possibly don't have administrator privileges turned on.. If you're using Vista, then go to Control Panel > User Accounts > Turn User Account Control On or Off , and uncheck the box and press OK. Then reboot the computer and try to connect, it should work then..

Hope this helps

Chris (ziraffa)

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go to control panel all users and install the net passport

Dec 12, 2008 | Acer Aspire 5050-3242 Notebook

1 Answer

Our protocol is not supported by the server.


go to control panel all users and install the net passport

Nov 17, 2008 | Acer Aspire 5050-3242 Notebook

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