Question about Magellan Roadmate 760 GPS Receiver

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Bot up problems

I have the problem that when I turn the unit on it boots to the user screen then re-boots from 4 to 10 times then the unit will finaly let me select a user. I have no problem having it serviced but I'm afraid that it needs a hard drive. if I need a hd what do I need and where do I get the software to install on the hd.

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Re: bot up problems

Definitely a software problem. Try resetting User Data. Once your able to select a user, don't. press the - key (zoom out) and the repeat button (on top), select reset user data, your information and points of interest will be cleared upon doing this fyi. If this does not fixya, then more then likely yes it is your hard drive. If you have the software DVD/CD, then try re-installing the current version of software. If you don't, then sending it to the Magellan repair shop in Fort Worth, TX will be your next move. I'm not aware of any place you can purchase just the hard drive and the program/devices used to program the hard drives is proprietary.

Posted on May 03, 2007

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My Garmin Nuvi 760, after the Garmin bootup screen, goes to a press dot screen and then freezes. I have tried setting back to factory setting but that did not work. Any Suggestions?

try a master reset:
How to do a master reset:

1. Turn on the unit
2. While it's booting up keep pressing the bottom right corner of the screen.
3. A message will appear asking if you want to clear user data. Answer yes.
4. Bootup will continue. It's after this that you have to re-enter or confirm your country and time zone.

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3. Apply pressure in the top right corner of the screen.
4. While pressing down on the screen, power ON the unit and continue pressing on the screen. A message displays

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Try to see if there is a pin hole reset button on the unit. if there is use a paper clip and reset the unit to factory defualts.

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Blue screen with magellan logo , this is what I see after turn on my gps receiver, I tryed to push any button but anything change on the screen, to shut it off i have to use 'enter' ,'cancel' and power...

This is the boot screen, Remove the power connection, and reinsert while you press the "Cancel" button at the same time, if done correctly, your Roadmate should continue to boot and enter the user mode.

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GPS wont boot up

Use with caution: This will delete your user data on the unit.

Try a reset:
  • Hold QUIT pressed when turning unit ON (will delete waypoints, routes and tracklogs)
(This worked for me when I had a similar problem.)

You could try a master reset;
  • Hold Zoom-OUT + QUIT + NAV and power ON. Hold keys for 10-12 seconds.
  • You lose all almanac and temperature compensation tables (it reconstructs itself but takes time - several hours)
  • Be patient - it will take HOURS for the unit to recover
Fair warning: I have not personally tried the master reset.

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Frozen screen when turned on

Kevin, Hmm... it worked fine the first two times you ran it, then all of a sudden it freezes at the user screen?? I'm not sure if your able to do this, but at the user menu, try pressing the (-)zoom out key and the repeat button a the same time. -If it does bring up the "secret" menu, try clearing user data. -If you have a program that allows you to update the software, version 4.32 I'm guessing (or 5.14) then at that "secret" menu select NAND Flash Format and re-load the software. If you can't access the "secret" menu and it locks up hard at the user menu w/out any responsiveness, I would suspect the hard drive is either bad or has corrupt data. I'm not sure if you can order just the hard drive from magellan/thales/tomtom/shaw but if you can then just replace the hard drive, nand flash format (above) and re-install your software via usb. Additionally, not that it helps your problem, but atleast you would know the pwr and keypad work if this works, press Enter, Cancel and power button at the same time, as this SHOULD power off your unit. Let me know if any new symptoms/problems come up or if you need further instructions. -Daniel

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