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mY Dear: First: restore your Phone Settings IF Restart problem not Solved So Secend Option: Please Format Your Phone we can solve this problem but i need you to backup the whole DATA that you have in the phone and perform this reset procedure. *#7370# or *#7780# Default security code is 12345 release some memory then it will b opened your phone or memory card get attack by virus. pls do a format phone and memory card. If Problem Not Solved So Very Best Solution: flash new software install in the phone problem will solved quickly
As per your device specifications given on http://www.gsmarena.com/hp_ipaq_rw6828-1606.php It shows that device comes with inbuilt softwares for playing MP4 and MP3 songs.
Now, as per my knowledge, in all these devices when ever a hard reset is performed it completely reinstalls the default OS (like it was when it came out of factory). And then,since these are smartphones, all these features are added by installing additional applications in the later part.
But, since Hard Reset only performed the re-install of the device's OS the other features goes away!
So now those additional applications needs to be installed now.
The same thing happens when we Hard Reset Nokia phones like 6600!
So, now either you can take your device back to the place you purchased it from or you can try installing those applications through the manufacturer's website (I can try helping find out those links)
Here i think your phone memory is affected with virus and you have to format it once if it is attacked.
Because virus scanner are not going to delete it.
Let me know exactly, what is the problem?
If it is saying Phone memory is full and a pop up will be blinked to delete some data, then your phone is attacked.
So try to format it. not just restore factory setting