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Compaq V4325 power issue

I have a Compaq V4325 US laptop that keeps powering down unexpectedly. There is no warning it just turns off as if someone had flicked a switch. Sometimes the computer will not even complete booting before it turns off and there is no way to use the computer, at other times it can work for hours without issue.

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Most likely it sounds like an issue with the motherboard the only thing you can do in this case is return it to the manufacturer for a replacement. Sorry

Posted on Dec 26, 2008

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This is a total long shot, but could there be some of the original packaging attached to the battery? The 'brand new' aspect of the laptop made me think about this.

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Hi..

If the laptop shutdown maybe it cause overheating.
Laptop shuts down? Computers may not be smarter than people, but if they’re designed properly, they will shut themselves down before overheating to the extent that they do themselves damage. If the smart person keeps turning the notebook back on and figures out a way to foil the protection, the laptop is probably doomed. Once a laptop shuts down for thermal event protection, it may refuse to power back up for a fixed period of time, five or ten minutes, or it may begin to boot and shut down immediately as soon as it boots to the point that it can figure out that its too hot. The over-temperature protection is generally a BIOS rather than an operating system function, so one sign of an overheated laptop is one that shuts itself down while you’re using it and then refuses to boot as far as the operating system unless you leave it alone for an hour or so to cool down. Unless you’ve been working in a very unfriendly environment, high temperatures, direct sunlight, etc, you should take even a single overheating shutdown as a warning to back up your data at the first opportunity and to give the cooling system a serious cleaning.

Good luck !!!

Regards
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Hello,

At this situation we can try power drain.

Try doing power drain by taking out the battery & keep holding down the power button for complete one minute to drain out the power from the computer components. Restart the computer after putting the battery in.
Try restarting the computer only with the AC power, without the battery & vice-versa.

That should resolve the issue. If the issue persists, then the only option is service center.

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