Question about Logitech Harmony 550 Remote Control

1 Answer

Activities Button Does Not Work

Activities control will not work unless you turn everything off and start from scratch.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I had the same problem so I pulled my remote apart. The remote has two types of switches - little button mechanical switches and surface contact switches. The activities button is a mechanical button switch that has a small domed piece of metal that goes over concentric rings on the circuit board. this is all under a sticky white piece of insulating sheet. I carefully pulled up the white sheet and cleaned the contacts on the board and on the circuit board. I put it all back to gether and the switch now works fine. Very delicate work but that is the only way to fix the problem.

Posted on Dec 16, 2012

1 Suggested Answer

  • 98 Answers

SOURCE: activities button won't work

Have you tried the "help" button? That usually rights anything wrong with the unit, by itself.

If not, connect it to a PC, and let it re-program itself.

Posted on Mar 19, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to reset to factory setting ofLogitech Harmony 1100 LCD Touchscreen Remote Control

There is no way to reboot the 1000 without taking out the battery. try upgrading the firmware that has fixed my freezing issue.
also u may want to turn off the 'starting activities' screen as this can put less stress on the remote. login, click 'remote settings' tab, click 'display settings' and turn off the starting activities screen

Mar 05, 2011 | Logitech Harmony 1100 LCD Touchscreen...

1 Answer

We can change activities using the remote, but we cannot change the channels or do volume control.

hey there,

I think I know what your issue could be. Have you customized your remote's buttons for those Activities? look at your customized buttons list for your Activities to make sure that your commands are placed with the right button if you know what I mean. There is an option in their software for that. The other thing I was told that works is to learn the commands from your original remotes. I guess if the commands do not work with the regular learning then you can do something called learn in raw..I am not sure how to get to it off the top of my head though...

I hope that has helped you

Apr 02, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Bought used, original owner devices still on remote, how do I delete his stuff to put on mine?

first, this probably was not a good idea because logitechs warranty is not transferrable. this means that if anyting happens to the remote, it wont be covered under any type of warranty. the mode they would be bale to do is give you 50% off a new remote if anything went wrong.

The only way you can reset an account is to make a new one, or erase all of the existing devices and activities on the account
to do this click the trash can next to all activities and devices. then you can start from scratch.

Jan 28, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

Everything works except no picture of tv

The Television may be out of synchronization with your remote or may be configured incorrectly.

1. In front of your Television, press the Help button on your Harmony Remote.
2. Answer No when asked "Did that fix the problem?"
3. The Harmony will then ask, one by one, if all of your required devices powered on when the Activity was started. Answer Yes or No until all required devices are powered on.
4. Answer No if the remote asks if the TV is set to the correct input needed for the Activity. In this example Input 4 is used, though this may vary from your setup. If the TV switches to another input but no picture is seen, continue answering No until an image appears.
5. If you now have a picture on your TV screen, answer Yes when asked if the problem is now fixed. Your television was simply out of synchronization with your Harmony One and should now work correctly. Please try switching between your other Activities to see if they switch correctly. If this has not fixed the problem, proceed to the next section Confirming your Activity Settings.

To confirm your Activity Settings, please follow the steps below:

1. Launch the Logitech Harmony Remote software and login to your account.
2. Click on the Activities tab on your home page
3. Click on the Settings button for the Activity you wish to troubleshoot.
4. Select Review the settings for this Activity and click on the Next button.
5. Confirm the input chosen for your television is correct. Select No, I want to run the setup wizard again to change these settings and click on the Next button.
6. Click on the Next button through the Activity setup screens until you arrive at the screen asking the question "What input or channel does your ... TV need to be on? From the list, select the input that the TV uses for this Activity. Once finished, click on the Next button.

**NOTE: It is recommended to perform these steps for all Activities that use the television.

8. Click on the Done button on the Set Up Activities: Summary page.
9. Click on the Done button on the "Select the Activity settings you would like to modify" screen.
10. When you have finished, click Done to save your changes.
11. Click on the Update Remote button to update your remote.

Jan 17, 2010 | Logitech Harmony 966208 Remote Control

1 Answer

All the remote will do is say Play Game, Aspect. No buttons work including help and activities. Any ideas? Also the date and time is wrong.

Hi. I would try updating the firmware on the remote in safe mode. Here's how to do it:

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.

If it still wont work after this, then its probably a hardware issue.


Dec 14, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

My Harmony 890 turns everything on and off, but when I am in PVR it just suddenly stopped letting me use any of the buttons (ie, menu, guide, channel, volumn). what do I do

I would hook the harmony back up to your computer and the update the remote. If that does not fix the problem then I would down load the firmware and then update your remote. If you still have problems I would check your check your buttons in the program. You can do this by logging onto your Harmony account, select the Activities tab and press on the “customize buttons” under the activity you are trying to fix. Scroll down to the menu exit info buttons and see if there assigned to the correct device and correct command. If none of this works I would see if the menu button works in another activity like Watch TV or Watch DVD.. If the menu button does not work in another activity then the remote may be broke. If it does work then I would try the original remote with your DVR and see if that works. If that works then I would manually teach the harmony remote. Harmony calls this “Learn command” It’s a button in the lower right corner while in the “customize button” tab.. If none of this works then pull out your 45 and put a hole in it.
Hope this helps

Nov 28, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

How do you change the activities on the remote logitech harmony 520 when i set up the remote everything went smoothly, but i would like to change the order of the activities and it wont let me?

Yes it will. Go log in to the Logitech program software and there, at the upper left is a button that simply reads, "Reorder Activities"

Click that button, reorder to your heart's content and update your remote.

Feb 23, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Activities button won't work

Have you tried the "help" button? That usually rights anything wrong with the unit, by itself.

If not, connect it to a PC, and let it re-program itself.

Jan 27, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

Harmony 890 cannot complete shiftcontroller operation

totally erase all activities and devices. re install all models and activities.

Jan 21, 2009 | Logitech Harmony 890 LCD Remote Control

Not finding what you are looking for?
Logitech Harmony 550 Remote Control Logo

Related Topics:

425 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Remote Controls Experts

bill tarkulich

Level 1 Expert

33 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers


Level 1 Expert

2 Answers

Are you a Logitech Remote Control Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides