Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

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Vacums I was vacuming using my vacum and caught little piece of tassle of a blanke shut of my vacum pulled it out (it hardley went in and now the power head wont work . The vacum turns on I have looked under powerhead and taken the tubes apart nothing lodged in there ..powerhead just wont come on?

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Check belt not broken - could have happened when you caught tassle in head

Posted on Apr 19, 2007

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Power head has reset button - push it.

Posted on Feb 02, 2009

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1 Answer

The bristles will not turn when vacume is on and I try to vacume


Alot of those vaccums have a little drive belt on them. You might look for that. Also some string might be caught on the side of the brushes.

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1 Answer

No suction


hey, how are you ?

here are a ew things that could be causing you sorrow

1.) Check your vacume to ensure that it isnt clogged anywhere

2.) before your compressor and after the filer, this part is where the suction takes place, check to see that it isnt clogged or that it isnt broken...

3.) check your packing (diapharam) in the vacume oto see if it ruptured(has a hole or broken)

4.) Check for lears on the vacume, basically run a pice of paper all over it and see if it is pulled to the vacume.

Once air is coming out the back, it means the compressor is working, but it alos means that the vacume is clogged, or a compartment that is u\supposed to be sealed is broken, or it has a leak somewhere..

My bet is that it is clogged somewhere, take it apart you will find it..

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Where do you hook up hose


Years ago I used to sell and demo kirbys up to the G-5 model,I believe you have to sit in front of your vacume,raise the wheels as high as they can go and on the logo face tun the crank one way,this loosens the belt and give a little tug and the roller sucking chamber will drop.Pull the chamber away.,now take your hose and stick it over the shaft and lock it down with the wing nut and then you can use all your vacume attachments.UNLESS YOUR TALKING - vacume bag hose- this is just a simple twist and click on the vacume exhaust chamber. Now if your hose is unhooked in your vacume bag it self,you will have to get a new bag attachment or get a repair man to look at it.

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1 Answer

The cleaning head of the vacume does not lock into position when I pick up the vacume, therefore when I raise the vacume th cleaning head just lays down.


The mechanism that locks the head into place is broke. Prob a plastic tab that broke off from so much use.

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2 Answers

My bissel vacume was not picking up the dirt on the carpet. So I found that the hose was clogged. I unclogged it but the vacume still is not picking up the dirt. I also changed the filters.


I found out that if you remove the front filter holder, tip vacuum back and look down inside. Sometimes there is hair caught back in there and you won't get suction. I had to use something long, knife, very long type tweezers, to pull all the hair out. Worked great after that. About half way through vacuuming I will stop and remove the foam rubber filter and clean it. Oh yea, you will have to use a flashlight to look down inside to see all the hair caught behind the foam rubber filter cup.

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2 Answers

The vaccum doesn't pick up dirt, it sprays out


There is probably a second or third filter (besides the canister) that needs to be cleaned.
I doubt that it's rotating the wrong direction.

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Vacume Overheating


There will be a filter between the cylinder/bag and the engine. If your vacuum has a HEPA filter there will be one on the other side of the engine. Remove both of these and clean them out with water, allow to dry and replace.

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My old vacume had the same problem - the wire had a 'plug' on both ends. 1 to the wall outlet and 1 to the vacume, which you could pull out of the vacume. It was making poor contact at the vacume and eventialy burned out (melted)
See if the plug/wire to the unit is removable, if so is it damaged?,
could need a cleaning, or it may not be pushed in all the way.

Good Luck



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1 Answer

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Take off the round flat water seal, carefully, you will have to glue it back on, remove those screw to take off the bottom piece.

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