Question about Sony DAV-HDX500 System

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Dvd player won't open. Code 31

I loaded 2 dvd's into my new Sony DAV-HDX475 Home Theater System and it went into an error code C31 00. The DVD player will not open. I have tried re-booting and the display reads "Please Wait" and after a minute or two the error code is displayed.

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  • Shahid Electronics
    Shahid Electronics May 11, 2010

    unplug system from ac outlet for couple of minutes then replug and power up. Hope dvd loading mechanism will reset and will play dvd.

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6 Suggested Answers

welcomejee
  • 10594 Answers

SOURCE: You got the solution for DX150

Dear Nitingupta4u,
During display message "please wait" in DAV-DX150, there is problem have been observed in Optical Lens. If the Sled-Mechanism of Optical Lens doesn't work properly, this message "please wait" will be display. Your home theater has complicated disc loadimg mechanism and a skilled person can fix this problem. Please contact your nearest Sony service shop.

Posted on May 27, 2008

petraman7
  • 1175 Answers

SOURCE: how to make sony dav-s300 dvd player multi region

Do you have the manual?
I'd check there first. You'll probably need the remote as well.

Posted on Jul 07, 2008

  • 1 Answer

SOURCE: SONY DAV-DZ720

you are stupid for asking me how i did it, did you give me solution, nonsense.

i hate you all.

Posted on Sep 05, 2008

  • 2 Answers

SOURCE: I need device codes

It seems like most (maybe all) Sony HTIB do not work with the Comcast Custom Remote. I've found a work around that fixes the volume control and power button though. Hope it helps you all. I have a DAVHDX275 but I think this will work for most Sony HTIB systems.

What you need to do is steal some codes from a like product and then hardcode in the changes you need to the comcast remote. Set your AUX to 21232 (a sony code for TV/VCRs).

Then do the following:

1. While still on AUX, press and hold SETUP again until the remote blinks twice
2. Type 994
3. Press and release SETUP
4. Type 32975
5. Press and release VOL+
The remote should blink twice. That should reprogram the VOL+ to work with your Sony HT device. For each of the following function codes, follow the same steps and use the codes listed below:
Vol+ = 32975
Vol- = 31951
Power = 32719
Good luck. Let me know if it works.

Posted on Nov 08, 2008

  • 1 Answer

SOURCE: DAV-HDX265 dvd tray doesnt open

well, if you hearing clicks is possible that you will only be able to fix by opening and looking if the door has been misplaced..... is possible that a cd is stuck and you need to open to fix.....
...
...
another way to fix is to press and hold Eject and Stop ON THE UNIT! while turning the nub to the right (volume up)
that will open the the service unlocking the system!!!!! THAT WILL ONLY WORK if the door or a cd is NOT stuck on it

Posted on Mar 14, 2009

  • 1 Answer

SOURCE: Sony DAV-HDX465 code C:31:00

http://www.mgforums.com/forums/showthread.php?t=16424

Posted on Sep 10, 2009

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Jun 11, 2007 | Sony DAV-S500 System

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