Question about Averatec AV3220H1 (AV320H1-01) PC Notebook

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White Screen I was at work with my laptop on a table and it was working fine, I went away for ten minutes and when I came back the screen showed only white. If I hook the laptop up to a monitor, I can see the normal screen. I am able to get into the BIOS by hooking it up to an exterior monitor, but the laptop monitor stays white. I have not as yet attempted a boot CD (cannot try book disk as no disk drive) but will be shortly. Does anyone have any suggestions or advice? I don't know how to take it apart to check the cables, so if this would be the suggestion please steer me to a url where I can follow someone's expert directions. I tried posting this on the Unofficial Averatec Forum but have not yet received a response. Thanks in advance for your help! :)

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It could be the graphics driver or the monitor. If you had a screen saver on or had the notebook set to hibernate, turn them all off first. If you are able to view via vga port then it could be a screen problem as the driver for graphics probably would give a problem on the vga also but it's worth trying firstly a system restore in case windows has updated the driver to a generic one, which can cause prioblems. What is unusual is you have to set your desktop on the notebook to allow an extended view to your external monitor or a dual view, but your allows it automatically, normally this would have to be done from your notebook desktop view. If no change try to uninstall the graphics adapter. Go to my computer, right click>properties>hardware tab>device manager and in the next window look down the hardware list to graphics adapter, click '+' sign and your adapter should be there, so right click and uninstall, restart pc and try again

Posted on Apr 18, 2007

  • andrew pester
    andrew pester Apr 18, 2007

    sorry, meant to say restart notebook and windows will find your graphics adapter again and install the driver and hopefully your screen will show.

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