Question about Sony Handycam DCR-TRV250E Digital Camcorder

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Not recording clear.

I have had my digital camera for approximately 4 years going on 5, I have never cleaned it in all the history I have had it, however up until a couple of weeks ago when I pulled it our & tried to record something, the LCD screen had "Cassett Cleaning" across it, & then it automatically switched off recording mode, however whilst this was happening it had a beeping mode. I have since tried cleaning it several times, & it has done wonders for playing back tapes I previously recorded, however if I try to record something new, & then play it back it has grey lines appearing through the picture. What could this mean?

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Re: Not recording clear.

Hello, please try to playback these new recordings on some other Camcorder. If you experience good picture on the borrowed Camcorder it means that the video head is (partly) damaged. In order to cure this the video head is to be replaced. Please contact the Authorized Sony Service or the technician with the best references. Best regards, Arpi

Posted on Apr 18, 2007

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