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Phone has a dial tone but will not dial

Phone has a dial tone but when you dial nothing happens. It is almost as if the keypad is disconnected. When you dial you can't even hear the touch tones. This has happens on about 8 of the 12 phones I purchased. What a good deal.

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I would first verify that the line is good. Take a known good corded phone. YES corded phone !!! and try dialing with it and make sure it dials on the line every time. Also make sure that the Pulse/Tone setting is set for your service( there is still a few area without Touch Tone belive it or not)

Once you verify that the line is ok check each phone and take the defective ones back to where you bought them.

Posted on Dec 29, 2008

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