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No, you probably got it wet. you gotta do a Chemical cleanup. Totally disassemble the phone, including the internal parts and sink them in ethyl alcohol (you can buy it at a pharmacy) for a day. be generous with the ammount of alcohol because it evaporates (and keep it away from heat sources!) next day, brush it with a soft brush to remove any soil/dirt/rust thet the alcohol loosened up. leave it now to dry, under sunlight or in a warm place for another day. Reassemble it, and Voila! youve a clean as new phone! working in perfect conditions! I must remark that this method only works with "old" mobiles, since theyre the onlyones sturdy enoght to take REAL beating and keep on working (unlike most touch phones) they got better weldings, better materials, better everything (better price!)
I m having the same problem with mine... I took the battery out and put the phone in the freezer over night thinking it would remove some moisture... don't know if it did anything but today it works. Thinking about replacing it with a 5800 if it does not work.
The volume key is stuck that's why the volume bar keeps on popping out. It is also the reason why the keypad is not working. You have to unstuck the volume key to check if the keypad really doesn't work.
Remove the battery cover and battery.
Remove the camera cover by prying the locks along its sides and lifting it up to expose the volume keys.
Insert a needle between the volume key membranes and the board to unstuck it. The membranes should click when pressed.
Install the camera cover in reverse order.
Inform me if the volume keys work fine but the keypad buttons don't.
Either a software re flash may help or a keypad replacement. Usually facial moisture could be a cause of this. i would recommend trying a blow dryer on the keypad for 40 seconds with out the battery to see if that fixes the problem
well that and unlocking the phone voids your warranty. First try taking your battery out and then holding down the # and * keys while you put the battery back in. If it didn't automatically load to a black screen displaying your software version, power it on while holding down those keys. once you've reached this screen let go of the keys and power it on normally. If that doesn't work reply to this post and I will troubleshoot further.