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Dvd/cd wont play on computer

I have a new slimline hp computer and the dvd/cd wont play. what could be the problem

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I have seen that issue in Vista on a Sony Vaio. I had to uninstall the DVD drive in device manager and let it reinstall. There also maybe a firmware update for the drive to remedy the issue.
See if you can boot from a CD or DVD. If you can, then it is a Windows issue.

Posted on Dec 27, 2008

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I have an HP pavilion slimline s3600f desktop pc and the optical disk drive doesn't seem to be reading cd's or DVD's.


Check the Device Manager to make sure that the OS does not have any issues with the device. If there is an exclamation point ( ! ), then Windows has issue with it. If there is an " ! " then right-click on the device and select update driver.

If the drive shows in My Computer, right-click on the drive and select "eject" from the list. This will verify that the OS is talking to the device.

Check your BIOS settings to make sure that it appears in the BIOS and is not disabled.

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Does it say anywhere MP3 compatible?
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Mine did the same thing. The laser for the PS2 games, and DVD's died. I guarentee that it plays CD's and PS1 games perfectly. if so, the laser needs replaced. and what you have to do is order one on Ebay or something, and have some one put it in. I put a new laser in mine, and well, I am watching a DVD on it right now.

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first go to my computer and click with the right mouse button then choose properties then hardware devices and see if the cd have an yellow icon, if so you need to upgrade your drive.
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If the CD/DVD disks play in another computer, then the CD/DVD hardware inside your laptop has "died".

Take your computer to any local computer-repair store, and get them to trouble-shoot, and, if necessary, sell you a new CD/DVD drive, and connect it.

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