Question about RCA OPAL M4001 MP3 Player

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Battery won't hold a charge...

I've been plugging it in and letting it charge but once I unplug the device and try to turn it on, it goes to the "initializing...." screen, blinks then turns off. When it's plugged back into the computer, the battery is completely empty again...

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  • addysonbolto
    addysonbolto Dec 26, 2008

    when i go turn it on it says low battery and the it turns off. when i go to plug it in into the computer the screen stays black and in white letters it says low battery and then it turns off.

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1 Answer

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  • 8,596 Answers

Your problem is probably hardware-related, and will require replacing the player, but you can try this:
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Posted on Dec 28, 2008

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Gigaware mp3 will not hold its charge, when i unplug usb cord it dies out


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My zune 4g red will turn on and work when plugged into the charger, but as soon as I unplug it from the charger it goes off and I cannot do anything with it. I haven't tried to restore it, not sure...


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My mix max doesnt turn on. it was working and all of a sudden it said "connect to usb". i did then it turned off and it doesnt turn on anymore i tried to charge it but it still doesnt work. HELP!!! please.


If this doesn't help, the MixMax must be opened up. By CAREFULLY prying the corners loose, you can remove the back. You will break several of the smaller retainer clips during this, but it's OK. The main retainers will hold the unit together just fine once completed. Once opened, unplug the battery. NOTE THE ORIENTATION of the red and black wires. Use any 5V 500ma or less power supply and connect to the battery. Charge it for at least 30 seconds. return the battery to the unit, and reassemble. DO NOT TURN IT ON. Plug the USB cord in and let it charge completely.
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Frozen Zune


Turn it on: if it will stay powered up, hold down on the pad, and hold the back button at the same time: This will turn the device off, thus possibly fixing the problem. (for the record, holding up on the pad while pressing back will reboot the device, but I find this sometimes does not want to take, like in the situation you are having)


I may also suggest plugging it into any give USB port, letting it try to charge again, then, when you unplug it, do the reboot or turn off commands as described above.

Hope that this helps: I would think the system is off, since you say it "turned off" on you, and now when you start it up you get the "i need a charge" battery, but knowing how my 80 gig acts sometimes, it may THINK it is shutting of when it is not.

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Networking Trouble?


Make sure you are using the USB cable that originally came with the Walkman. Make sure the hold switch is not turned on.
Reset the player.
Try charging using another USB port on your computer - if that fails, try charging on another computer completely (but make sure it has the same OS or you will experience formatting- related issues).
My general info sheet: 1.       “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE)
The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Many laptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button.  There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard.
Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue.
If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this.
Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.”
If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components.
If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced.
-Tha Mp3 Doctor

Sep 14, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

It wont charge


Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)  Here's some general info about the problem:  “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE) The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Manylaptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button. There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard. Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue. If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this. Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.” If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components. If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor

Jun 17, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

2 Answers

Keeps shutting down.


The solution is found! There's no need to format your HDD
So.
- Unplug the battery;
- Press and hold the reset button for 20-25 sec;
- Put the battery back to it's place;
- Charge your device (when you plug the cable in, it turns on (note that a blinking lightning icon appears on the charging indicator), then it turns off with it's "shutting down" message, dont pay attention on this, just let it charge for about 10-15 minutes (note that the CHG bulb won't be lit));
- Turn on your device. The CHG bulb is lit, Archos doesn't shut down
- Enjoy

Jan 08, 2008 | Archos 504 500870 Digital Media Player

1 Answer

NOw what?!


Hello again Cholo, Well, we?re going into uncharted territory for me since I haven?t had this happen, however, I have found some additional things to try. -Check and make sure the hold switch is off (orange is hidden). -If the battery is completely dead it may take as long as 30 minutes of charging for it to respond. -Let the power drain completely: Disconnect the iPod from all power sources (apple charger, firewire and USB) and let it sit for 24 hours. Please note that you will probably loose all music and anything else stored on the iPod. After 24 hours reconnect it to the power adaptor or your computer and try resetting again. If it still doesn?t work try letting it charge for 30 minutes. If you get it running again Apple recommends you download the latest version of the iPod software updater and update the iPod. If none of this works try the following: -Connect you iPod to another computers working USB port making sure it?s the only USB device plugged into the computer except you mouse and keyboard. Try letting it charge again. -If you?ve been using one source (USB or apple charger) to charge exclusively try the other. -If using a USB cable make sure its the cable that came with your iPod and that it is in good shape. -If you get this far you probably have no choice except to send it Apple for repairs. Let us know how it goes and please don?t forget to rate the posting.

Jan 17, 2007 | Apple iPod nano

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