Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC
I have the same problem but don't have copy of Symantec CD how do I fix the problem. Please let me know
Uninstall the Norton product in which the error occurred
Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall.
Click Start > Control Panel.
Double-click Add or Remove Programs.
Click the name of the Norton product. You may need to use the scroll bar to view the entire list.
Depending on your version of Windows, click Add/Remove, Change/Remove, or Remove, and follow the prompts.
Restart the computer.
STEP 2 Run the Microsoft Windows Installer Clean Up utility 1
Download the Windows Installer Clean Up Utility. DOWNLOAD
Click Save to download the Msicuu2.exe file. Save the file to your desktop.
If you see a prompt, click Close.
Double-click the file and then follow the steps in the Setup wizard to install the utility.
Click Start > All Programs > Windows Install Clean Up to run the utility.
Press and hold down the Ctrl key, while you click all entries in the list that begin with the following text: - CC - cc - Norton - Symantec - Sym - MSRedist
Restart the computer.
STEP 3 Reinstall the Norton product that you uninstalled 1
Do one of the following:
Follow the on-screen instructions.
Posted on Jul 04, 2009
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Posted on Jan 02, 2017
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