Question about Microsoft Windows XP Home Edition

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WindowsXP Help and Support

When I click on Start>Help and Support, I get an error window that says:"Windows cannot open help and support because a system service is not running". Then, it suggests I click on Help and Support, and I'm caught in a loop and get the same message again. Please advise. thank you.

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To open Services, click Start, click Control Panel, double-click Administrative Tools, and then double-click Services
"Help and Support" Double click>
Set the "Startup type" is manual> and click Service start
Closed Windows and restart System

Awais Shahid

Posted on Dec 26, 2008

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1) Open up the control panel
2) On the left hand side near the top: Switch to "classic view"

3) Double-click on "Administrative Tools"
4) Double click on "Services"

Be careful now, this is dangerous teritorry.

Near the bottom left, chose the EXTENDED tab

5) Scroll down the list, under the NAME category, look for:

"Help and Support"

Right-click on "Help and Support", choose "Properties"

6) Set the "Startup type" = manual

7) Click ths START button

8) close the window(s)

Your help should now work just fine.


Posted on Dec 26, 2008


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