Question about Microsoft Windows XP Home Edition
When I click on Start>Help and Support, I get an error window that says:"Windows cannot open help and support because a system service is not running". Then, it suggests I click on Help and Support, and I'm caught in a loop and get the same message again. Please advise. thank you.
To open Services, click Start, click Control Panel, double-click Administrative Tools, and then double-click Services
Find "Help and Support" Double click>
Set the "Startup type" is manual> and click Service start
Closed Windows and restart System
Posted on Dec 26, 2008
1) Open up the control panel
2) On the left hand side near the top: Switch to "classic view"
3) Double-click on "Administrative Tools"
4) Double click on "Services"
Be careful now, this is dangerous teritorry.
Near the bottom left, chose the EXTENDED tab
5) Scroll down the list, under the NAME category, look for:
"Help and Support"
Right-click on "Help and Support", choose "Properties"
6) Set the "Startup type" = manual
7) Click ths START button
8) close the window(s)
Your help should now work just fine.
Posted on Dec 26, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
The Windows operating system includes a feature called Help and Support, which assists novice computer users with on-screen guides and answers to technical questions.
Help and Support is accessible from the Start menu, but sometimes when you try to launch the tool, you receive an error message saying "Help and Support cannot be opened or is not turned on."
To manually turn on this tool, you must start the associated Windows service.
Log on to your PC with an account that has administrative privileges.
Hold down the Windows logo key on your keyboard and then press the "R" key.
This will launch a small "Run" window, where you can type in basic commands.
Type "services.msc" into the dialog box and click "OK."
A window will open with a list of all the services set up on your computer.
Scroll through the list of services until you find one labeled "Help and Support."
Right click on "Help and Support," then select "Properties."
Choose the "Automatic" option from the "Startup type" drop-down menu.
Click "OK," then click the "Start the service" button on the left side of the window.
Help and Support has now been turned on and can be accessed from the Start menu.
hope this helps
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