Question about Maxtor OneTouch II external hard drive 500GB 7,200 RPM - FireWire & USB (E04W500)

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Installing the external drive

I just plugged in my Maxtor External Drive 500G, how do I install it now?

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  • Anonymous Dec 28, 2008

    I have done that, in windows explorer and each time i click on the new drive it says inserta a cd???????HELP

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I lost the disk for my maxtor ll 500 gb but on the other PC they are loaded but they still wont bring up the maxtor

Posted on Aug 31, 2009

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In XP and Vista no need to install.
They will detect automatically.
To know, goto Windows explorer.
Find drive letter other than your local drive.
Usually called "removable disk".

Posted on Dec 26, 2008

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I have a maxtor 500g external hard drive that indicates i/o erro, how can I fix this


I/O errors can be caused by a number of things. First, perform a file system check (Linux FSCK or Windows CHKDSK). Second, swap the SATA or USB cable. Third, you can use smartmontools to check the SMART data. If there are too many reallocated sector errors this could mean that the drive is going to fail, or is failing right now. If the drive fails the SMART status, check the warranty status at seagate's website:
Warranty Replacements Seagate

Feb 02, 2014 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

I have an IMAC and our Maxtor 500G external hard drive is not being detected when we connect. It was previously connected to a windows PC, how do we connect this to the mac to access files. Currently when...


Connect it to a PC. If it still does not work, then it's time to disassemble the enclosure, remove the disk-drive, purchase a compatible replacement disk-drive, install it, to "reconstitute" your external storage device.

Take the model-number and serial-number from the old disk-drive, and check Maxtor's web-site, to see if the warranty is still valid.
If so, then Maxtor will replace the disk-drive, at no cost to you.

Oct 30, 2010 | Apple Computers & Internet

2 Answers

Driver does not install atomatically


With the computer off, plug the unit in to the computer and turn it on.

Now start the computer, there is no driver to install manually, windows
uses generic drivers to detect plug n play devise's.

Out of hundreds of computers, the only time I have not seen a hard
drive detected was because the hard drive was bad, and the others
where hacked versions of windows, called lite xp, or the chipset drivers
where not loaded because someone just installed windows but nothing else.

You can look through your bios for plug n play, but its probably set to auto.

Most external HD's take a while to be detected from 10 seconds up to a few minutes.

If the driver does not install automatically, what driver are you installing
that you get it to work ??????????????????????????

Feb 08, 2010 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

I don't know how to attach the usb cable to the external hard drive?


Connecting an external drive is much easier than installing an internal drive because you don't need to open the computer case. The drive attaches to a connector either at the front or the back of the computer case; power is supplied by a separate cable

Available connections. Your PC is likely to have one or more USB 2.0 connections so plug into this your attached harddrive usb wire

Jan 04, 2010 | Maxtor 160GB OneTouch III Mini USB 2.0...

1 Answer

I have maxtor basic 500G ex works fine when I plug into old laptop with XP, but when I plug in to new laptop with Windows 7 it says I have to format drive..Why is this?


Try opening the device manager and changing device removal policy to "Better Performance" (remember to always safely remove the device afterwards or you'll likely lose data).

Also, verify that the partition type is recognized in Local Computer > Drive Management and the drive letter doesn't conflict with anything else.

Dec 04, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

2 Answers

I installed from original CD and my computer running Vista does not find maxtor ll external HD. Is it compatable with Vista? why does it not find the drive?


Start "Device Manager".
Make sure that the USB devices are "ready" and "enabled".
Then, connect the external USB device.

Can you try the Maxtor external device in some *OTHER* notebook?
If it does not work, then the Maxtor device has a problem.

Nov 08, 2009 | Maxtor OneTouch II external hard drive...

3 Answers

Problem open up my maxtor one touch 500gb to retieve photos


first, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

Sep 09, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Something Dopped on maxtor 500G, Now not reading - making beep


two thing could be the power supply in the external box or it could be the drive it self
go to maxtor.com and download the software to test the drive

Aug 11, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

3 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer


Are you connecting Drive via a USB hub or direct into two separate USB sockets on PC?

May 05, 2008 | Maxtor OneTouch 4 Mini 160GB External USB...

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