Question about HP OfficeJet 7410 All-In-One InkJet Printer

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No HP devices detected. HP Solution Center will close now. I have an HP Scanjet 2400 fletbad scanner. Since I acquired an HP Pavilion running on Vista it goes haywire. My technician fixes it, then a few weeks later it suddenly gives me the above answer. I asked my technician already a few times to fix it and he does, but I cannot always call him. It costs me a lot of money. How can I fix it alone? Thank you, Judith Natt

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When the problem arises just try by switching off your scanner and power it on, if the problem is not solved then try by restarting your pc, if the problem is there then check in "my computer" is your scanner is visible there (scanner should be power on before checking) if you cant then try to plug in another usb slot, if still you cant see your scanner then reinstall your scanner with the help of your scanner cd.post your findings

Posted on Dec 26, 2008

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How can I scan a document?


First do you have the full software installed or just a generic OS driver? http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=emea_middle_east&product=3177566&os=219&lang=en has the drivers for supported OS versions. Sometimes the generic driver only runs the printer.

It is best to start your scanner from the computer the first time. The buttons on the scanner will only work after you set the destinations in the software, if the monitoring program is running. Place your document face down on the glass (or face up in an ADF). Launch the HP Solution Center (Start > All Programs > HP folder > Solution Center or by double-clicking the shortcut on the desktop) Click the appropriate button (Scan Picture or Scan Document) and adjust the settings as needed. Click Scan. Use the Help function to set up the destinations for using the buttons on the all-in-one.

If you want to scan without using the HP Solution Center, you can't use the buttons on the scanner. Paint (XP, Vista or Win7) will acquire scans (File > Import from Camera or Scanner). Vista (some versions) and Win7 have Windows Fax and Scan as well (New Scan). Vista comes with Photo Gallery (and the program is available as a free download for Win7) that can also acquire scans.

I hope this helps.

Cindy Wells

Aug 04, 2010 | HP Deskjet F4180 All-in-One InkJet Printer

2 Answers

How do i scan documents onto my comp


It depends a bit on the software you have installed (OS, etc). If you installed the full-featured software before connecting the all-in-one to your computer, you can scan immediately from the computer. For Windows, open the HP Solution Center (by double-clicking on the icon or Start > All Programs > HP folder > HP Solution Center). Put your document to be scanned face down on the scanner glass and close the lid (ADF pages go face up, top edge first). Click the tab in the Solution Center for your HP product (if you have more than one) and click Scan Picture or Scan Document as appropriate. Set the scanner settings in the pop-up window if needed. Click Scan to start the scan. To use the buttons on the scanner, you need to set the destinations for the buttons in the HP Solution Center (Scan to destination for example) and have the HP monitor running on your computer (this listens to the buttons).

Scanners work with bi-directional communication so USB hubs, print servers or bad cables can result in the printer functions working but not the scanner.

If you install the generic OS driver (by connecting the all in one to the computer before installing the software), the printer will work but the scanner will functions will be limited (the scanner buttons will not work but other functions will depend on the OS). Windows XP can acquire scans in Paint (File > From Camera or Scanner). Windows Vista and Win7 add Windows Fax and Scan which will also acquire scans (not in all versions of Vista). Vista also can acquire scans with Windows Photo Gallery.

The printer works similarly with the Mac OS but hte names may be different.

I hope this helps.

Cindy Wells

Jun 14, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

HP Solution Center does not recognize the scanner anymore... We are operating on a Windows 7 system... the drivers had to be downloaded from the internet because the cd that came with the printer was for...


I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
After hours of reinstalling software etc etc, without success, I suddenly noticed four device icons on the left hand side of HP Solution Centre. These were labelled (when hovered over with the mouse) hp scanjet 5590, hp scanjet 5590 #2, hp scanjet 5590 #3, hp scanjet 5590 #4. Only the top icon was active, but when I clicked on any of the four it moved to the top.
Clicking on hp scanjet 5590 #2 gave me a working installation once more - problem solved. No doubt the multiple icons arose from my desperate attempts to try different USB ports.

Feb 02, 2010 | HP Officejet 6500 Wireless All-in-One...

5 Answers

HP Deskjet F4280 All in one will not scan


Open Paint, from Start>All Programs>Accessories and select File>From Scanner or Camera...

Dec 11, 2008 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

No HP devices detected. HP Solutions Center will close now.


when it hangs,right click the task bar and open task manager and from the process tab stop the file wrapper.
In device manager click on view and select show hidden devices.
U will see and imaging device keep updating it and

Oct 22, 2008 | Office Equipment & Supplies

1 Answer

No hp devices have been detected. hp solution center will close now


hi petenam,

since you posted this 10/17/08, it's probably no longer an issue for you... but jsut in case someone else is runs acorss the same issue and comes by your post, here are a couple links for future refs (from HP's support site) that might be helpful.

hp solution center and product defaults:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00787813&dlc=en&product=441125

no HP devices detected via solution center:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00762521&dlc=en&product=441125

no devices messages running Vista:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01529081&cc=us&lc=en&dlc=en&product=441125

general support issues link for your product:
http://h10025.www1.hp.com/ewfrf/wc/product?product=441125&lc=en&cc=us&dlc=en&lang=en&cc=us

-JW50

Oct 17, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Samsung CLX-3160FN won't print from my HP Pavilion Media Center M7467C


I have a brand new HP pavilion, but it wont print from my HP deskjet. If i am lucky i get the first p[age and a couple of lines on page 2. My new laptop (ACER) is quite happy to print using the same cable. printer etc. Conclusion...HP pav is defective. Am I wrong?

May 01, 2008 | Samsung CLX 3160fn All-In-One Printer

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