Question about HP OfficeJet 7410 All-In-One InkJet Printer

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No HP devices detected. HP Solution Center will close now. I have an HP Scanjet 2400 fletbad scanner. Since I acquired an HP Pavilion running on Vista it goes haywire. My technician fixes it, then a few weeks later it suddenly gives me the above answer. I asked my technician already a few times to fix it and he does, but I cannot always call him. It costs me a lot of money. How can I fix it alone? Thank you, Judith Natt

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When the problem arises just try by switching off your scanner and power it on, if the problem is not solved then try by restarting your pc, if the problem is there then check in "my computer" is your scanner is visible there (scanner should be power on before checking) if you cant then try to plug in another usb slot, if still you cant see your scanner then reinstall your scanner with the help of your scanner cd.post your findings

Posted on Dec 26, 2008

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Posted on Jan 02, 2017

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1 Answer

I have installed hp scanjet 2400 driver on XP but it is not working. message coming is "No HP Devices have been detected. HP Solution Center Will close now" Kindly help me out as i am unable...


Hi

Try a different cable to connect to the PC.

Try downlading updates and security patches from here.

If these don't work, power off the scanner > disconnect the connection cable > uninstall all components of the HP Programs in Add or Remove programs > restart the computer > reinstall the scanner drivers and programs > restart the computer > power on the scanner > reconnect the cable > test again.

If none of this works, the device may be faulty.

I hope this helps.

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First you have to download and install scanner drivers, then your system will know it has a HP scanner attached.
Go to HP.com website, choose support and drivers, enter your model and choose a driver for your operating system. Download and run the downloaded file to install the driver, and plug the scanner in when asked to by the installer.

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regards
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Driver hp scanjet 2400


Visit this link to download your driver. Hope this helps. "http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=297431&taskId=135&prodTypeId=15179&prodSeriesId=297429&lang=en&cc=us&submit=Go%20%BB"

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No HP Devices have been detected. Solutions Center will now close.


It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

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U can remove the whole device from the system and reinstall the device as well as the driver

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Follow this link and then just choose your operating system and then choose the most recent software - it should work with the proper software installed.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=297431&taskId=135&prodTypeId=15179&prodSeriesId=297429&lang=en&cc=us

Feb 17, 2008 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Email preferences scanjet 2400. Only choice on HP solution center is Outlook Express. How or can I use hotmail?


The solution centre cannot send to your hotmail directly because that is an internet browser type email. In order to send a scan through hotmail you have to scan it using the solution centre and save it to your documents. Then open your email and click on the paper clip or attach and pick your scan that you have saved.

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