Question about Bose Companion III Computer Speakers

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Bose Companion 3 series II speakers aren't producing sound (imac)

I just took my Bose Companion 3 speakers out of the package and hooked up everything to my iMac 20" exactly as described (I've re-done the assembly a couple of times and re-checked every connection - they're all fine). For some reason, my speakers don't make a sound.

I can see that there's power to the speakers - the light is on. I can also see that my iMac headphone jack works because if I plug headphones into the jack I can hear music. I even tried hooking the speakers up to a new macbook and they don't produce any sound there either.

Any help would be greatly appreciated!

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  • ebear2222 Dec 26, 2008

    Just to be clear - these speakers connect through the computer's headphone jack. There is only one headphone jack on an iMac, it's in the back of the machine. Because these speakers connect through the headphone jack, I don't believe that drivers have any applicability to this problem.

    Of course, if I'm wrong about this, please let me know. Again, I welcome any help or suggestions!

  • ebear2222 Dec 31, 2008

    Yes, I know about tapping the control pod. The pod is on, it's just not producing any sound. Thanks for the suggestion, though, I appreciate it. Further suggestions would be appreciated if anyone has any ideas.

  • wolbo Jan 03, 2009

    I have the same problem with my Companion 3 on Vista. At first the sounds was there but after a few days there is no more sound.

  • deecoker Jan 06, 2009

    Sometimes my C3"s suddenly stop working. When I press any of the 2 speaker buttons on the keyboard the speaker icon displays along with a mute looking symbol. I called Apple. They told me to shut down and unplug for 3 minutes. Turn off the C3"s as well. Then fire up the iMac and then turn on the bose. Don't know why that works but it did for me.

    Let me know if this helps.


  • jedediah454 Jan 23, 2009

    yep.. i have the saaaaame problem and i got a PC. I updated all the drivers now and i now the sound doesnt even work at all! it would ouly play some of the music on youtube. and sometimes thge same music didnt play. then while in a game, i could hear just fine sometimes the base didnt work though,, but other times it did. But when i talked to someone in a game (oblivion) the voice wasnt there. It seams to be completely random.

  • sozsozsoz May 11, 2010

    Did you tap the control pod? That turns them on.

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From what I've read, the imac has a 3.5mm (.138) jack while the Bose jack is 1/8 (.125). very small difference in size (.013), but enough to cause problems.

Posted on Nov 18, 2010

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Go to sound in  system prefs, you should be able to select them in the output section

Posted on Aug 24, 2009

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