Question about Microsoft Xbox 360 Console

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How to get the xbox 360 to read game disks

My xbox 360 doesn't read the gams and allways says open tray when i put a game in it.

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  • Anonymous Feb 08, 2009

    my xbox doesnt read my games and it only says open tray

  • chris56692 Feb 11, 2009

    I cant get my xbox 360 to play games either. Its stuck in DVD mode. Notice if you put in a game, you get the error but it plays movies just fine. If I put in a disc, after reading, it says play dvd. If its a game disc, when I hit play, i get the error. If its a movie, no problem. I have changed drives from another xbox thinking it was bad. Same exact problem. Its not a laser as it reads movies fine. Its not the drive, I changed it from another xbox. Its boiling down to firmware on the console. Can you reset the xbox?

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  • 174 Answers

Just a quick question: have you recently done the latest update as a lot of peeps are reporting similar problems after the update.

if not then your laser might need either cleaning with a cotton earbud and a little bit of spit, in a SOFT clockwise motion 3-4 revolutions.

if that does not help then you either need the power adjusting on the laser which may help or it replacing alltogether.

if you need help doing either please email me www.fixmyconsole.co.uk

Posted on Feb 10, 2009

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The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:

http://store.richspsxparts.com/howtofixxb36.html

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You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Make sure the disk is facing the correct direction and close the tray.

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Just keep closing and opening the tray, sooner or later it should read the disk.

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If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

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you re going to need a new disk drive i had the same problem and called 18004myxox and they said its a bad disk drive and would cost 100.00 to fix so i went and bought a new 360 insteadf

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You will need your dvd drive replaced. We can do this for you.
www.videogamerepairservice.com

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