Question about Creative Labs Creative Technology Zen MP3 Player

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XP PC won't recognize creative zen mozaic lx

I have an xp pc and I recently got a creative zen mozaic lx. I have charged it and installed the software that came with it. When I went to plug it in to my computer to transfer files, it recognizes that new hardware is found however it cannot find the driver for it. I have tried updating it through the device manager but that comes up with new hardware found which cannot find anything. I tried plugging it into another computer (vista this time) and it worked fine, recognized and installed the driver no problem. This would be fine except everything I want to put on the mp3 player is on the xp computer. I am pretty sure it needs to update/install the driver but I can't seem to get it to do that. I was wondering if you all had any solutions for me.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: I have an xp pc

Which version of Xp are you using sp2 or sp3 when I first installed mine on a pc with Xp sp2 it didn't recognise it, After reformating the pc & installing a version of XP with sp3 included, it then detected it and now works fine.

Posted on Mar 04, 2009

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AllenTech08
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SOURCE: cant import video

You need the software for the Mozaic. Most Creative brand players need the software it came bundled with to convert videos before it can added to the player.
If you don't have the Centrale software CD to convert videos, you can download it from Creative's site here:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic.

Choose the "Applications" section on this page, you want the Creative Zen Mozaic Starter Pack.

Posted on Mar 20, 2009

  • 2 Answers

SOURCE: creative zen mozaic will not

try pressing the reset button on the side

Posted on Apr 12, 2009

halie77
  • 1 Answer

SOURCE: my zen mozaic lx is not reading to my computer

okay, it is not reading because you need the cd it came with and download it onto your cpu.(it has to be the kind of disk port that comes out. if you have the disk port that you just put in, it wont work.) if you have a little computer, and no disk drive, then you have to buy a one that goes into usb.

Posted on May 02, 2009

  • 1 Answer

SOURCE: My pink Creative ZEN Mozaic LX is frozen!

I used to have a creative. i don't think it will delete all ur stuff on ur mp3. i had the zen V+. if it does, it shouldn't take that long to upload it back on there. there should be a small whole on the side or somewhere, that you can reset it. use a small needle or a very thin object. it should start up right after. hope i helped!

Posted on Jun 26, 2009

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1 Answer

I can't find A manual for my Creative Zen Mozaic


Hello,

All support for Creative Zen Mozaic is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

After selecting a download you'll have to scroll down and AGREE.

There's a Quickstart User Guide link near the player's picture: select the Quickstart front and back page for this short guide.

For a manual go for a dowload of the latest Starter Pack:
Download the execute file "ZENMozaic_PCApp_E6_1_16_02.exe".
Install Creative Centrale: double click the execute file.

After installation there's a user guide with the name manual.chm under
"Hard Drive location for programs", e.g. C:\Program Files\Creative\Creative ZEN Mozaic.
The manual can also be opened from start > All programs > Creative > Creative ZEN Mozaic > Creative ZEN Mozaic User's Guide.

Apr 12, 2010 | Creative Labs Zen V MP3 Player

1 Answer

Hi my name is cristina I have a little problem with me creative zen mozaic lx, I lost the cd of instructions. and i don´t know how to use the speaker or put videos on. even i dont know haw to used.. i...


  1. The Standard Mozaic has an FM Tuner and a Built in Speaker, while the LX has neither.
support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

for instructions click the "Quickstart User Guide" to download the quickstart manuals, back and front sheet, in pdf-format
( just agree to the license agreement )

Jun 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My brand new zen mozaic 4gb not working


What operating system you are using? it should be 'rollup 2 windows xp for media center 2005' and your player should be 'windows media player 11' then install creative centrale version 1.4.5.0.

hope it works!

May 29, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Need a manual or instructions how to operate it


-------------------
experimental status
-------------------
ZEN mozaic player 2 GB
firmware 1.03
ZEN attached to USB 2.0
Windows XP SP2
Message "do not disconnect"
ZEN is not being recognized
Check ZEN memory setting
Memory ZEN is set to 0 in MENU>Etras>removable disk
Memory ZEN should be changed to maximum 1.5 GB
ZEN is recognized now
ZEN is ready to do the format command
ZEN can be written to for a maximum of 0.5 GB [internal memory !]
ALERT ! This 0.5 GB is the internal memory
The files written to the internal memory will be erased after
disconnecting !
-------------
access status
-------------
NO ACCES TO MY ZEN ?
1) Get access to ZEN by setting disk memory to maximum
in MENU>Etras>removable disk
2) ZEN should be recognized now
-------------
format status
-------------
1) FORMAT the disk
After formatting !
SET BACK YOUR disk memory capacity to zero [ 0 ]
for fully recovering the disk capacity
---------------------
files presence status
---------------------
FILES NOT PRESENT AFTER DISCONNECTING ?
SET BACK YOUR disk memory capacity to zero [ 0 ]
- When set to zero you can use the full memory for
writing files to the player !
- When keeping the memory set to maximum you're using
the internal memory and written files are not saved
after disconnecting
--------------------------------
updating + files presence status
--------------------------------
UPDATING FIRMWARE ZEN MOZAIC = MAKING STANDARD MAPS
1) download the firmware that is suited for your computer
Operating System and your type of player from "CREATIVE"
2) Connect player to USB 2.0
and update with the firmware-update
3) Wait until the update is fully completed
4) After the update disconnect the player
5) Connect to USB 2.0 again
6) Check for the presence of the STANDARD MAPS for Music,
Pictures and Video
7) Files can be written into the STANDARD MAPS
8) Written files should be present after disconnecting
9) Files ready for mobile playing on ZEN mozaic now
--------------------------------------------------------
CREATIVE support site for fimware / software / userguide
--------------------------------------------------------
SUPPORT FOR ZEN MOZAIC ON THE INTERNET
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

May 10, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

My zen mozaic lx is not reading to my computer


okay, it is not reading because you need the cd it came with and download it onto your cpu.(it has to be the kind of disk port that comes out. if you have the disk port that you just put in, it wont work.) if you have a little computer, and no disk drive, then you have to buy a one that goes into usb.

Mar 24, 2009 | Creative Labs Zen V MP3 Player

1 Answer

I have an xp pc and I recently got a creative zen mozaic lx. I have charged it and installed the software that came with it. When I went to plug it in to my computer to transfer files, it recognizes that...


Which version of Xp are you using sp2 or sp3 when I first installed mine on a pc with Xp sp2 it didn't recognise it, After reformating the pc & installing a version of XP with sp3 included, it then detected it and now works fine.

Jan 04, 2009 | Creative Labs Creative Technology Zen MP3...

3 Answers

I plug my zen mozaic lx 4g but it says no device detected


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I had the same problem-- XP was not able to recognize my Zen Mozaic—and have solved it.

Basically, I updated the driver with my Win XP install disk in a drive and told the wizard to look for drivers in that drive/disk.

You can start by opening Device manager (right click on My Computer and choose Properties). Choose the Device Manager from the Hardware tab. Locate where your Zen is found (on mine, it was Other Devices with yellow question marks). Right click on it and choose Update Driver.

The wizard first asks to search the internet, say no. Next, check the radio button next to “install from a specific location (Advanced)”. Then, check “search in these locations” and check search removable media (…CD-ROM…). Have your Win XP install disk inserted and click next. It should find the MTP driver that was missing. I can now see my Mozaic and copy to it.

For more information, check out this Creative web site:

http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=323,e=0000000000645418479,k=5126,sxi=4,case=obj(19287),kb=ww_english_add,varset=ws:http://us.creative.com

Here, you basically make sure all your media player drivers are up to date—they assume you WANT to update to Media Play 11. I tried all that and it did not work outside of the XP install disk driver update above.

Good luck.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen mozaic 8GB


Hi Sir
You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Dec 24, 2008 | Beond Creative Technology Zen Mozaic MP3...

2 Answers

Creative Zen - can't download music from XP SP2


When you plug the Mp3 player into 2 computers running slightly different versions of XP, a reformatting occurs which will cause it not to work on one PC or the other. You must reformat your player for the home computer. Actually, you might want to check the firmware also: Go to Creative's website and double-check the firmware - it will also give you the best way to reformat your player:

http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players


Jul 06, 2008 | Creative Labs Zen Digital Media Player

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