Question about Whirlpool GD5SHAX Side by Side Refrigerator

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Ice maker is not getting water to make ice

In door ice maker. Water is not going to ice maker. I can get water from the door. Model # FD5HHAXY001

I believe water filter needs to be replaced. Red light is on.

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The most likely cause is the green water solenoid behind the fridge. Take an ohm meter and test across the two terminals and it should NOT ohm out(beep). If it does not ohm out I would replace the P.C. Board kit, emitter & receiver icemaker control. You can buy the P. C. boards and a new water inlet valve kit with new quick connections at or Both sites are very helpful and most likely have these parts in stock.

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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1 Answer

Water in door dispencer but no ice cubes in freezer

Remove the water line in the back of refrigerator going into the ice maker - its likely the line froze. Once thawed (about an hour) put the water line back on and cycle the ice maker - you should hear the water go into the ice maker.

Dec 17, 2013 | Refrigerators

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I have model #TFX25PRYAWW. Ice maker is not filling with water. Water still operates through door dispenser.

NUMBER 800 is your water valve. It has 2 solenoids. One for water and one for ice. I suspect your ice solenoid is on the blink. It could also be dripping slowly like a faucet and clogging like a stalagmite the ice maker fill nozzle. The only other thing in the ice box that controls that water valve is the ice maker itself. if the water valve is ok then the ice maker ain't getting the power to that water valve solenoid.

Dec 17, 2010 | GE Profile 25.6 Cu. Ft. Side-by-Side...

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No ice, but have water from the door. No water

Your water valve is dual in nature. Has seperate solenoids for functions. I suspect a problem with the ice maker solenoid. It could be a bad ice maker, but I would go with changing the ater valve first because it is cheaper. You could apply power directly to the coil to see if it is working but that would be dangerous.

Mar 07, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a model GD5PHA whirlpool refrigerator, no ice

the ice maker control the water timing.
if you have voltmeter you can check it on the water valve that go to the ice maker. but you can also disconnect the water from the valve and see if water are coming out.
99% its the ice maker that go bad.

Jan 19, 2010 | Refrigerators

1 Answer

Hooked up water to frig and got water in door but no water to icemaker. Any ideas?

Make sure the lever is down on the ice maker . Also , can pour about 2/3 cup of water into ice maker , so it will freeze and start the cycle . Otherwise , wait , and when the ice maker gets cold enough , it will cycle on its on to start the ice making procedure . If you get water to the door , then it's connected properly , and water will go to the ice maker , if the water valve and ice maker are in working order .

Sep 09, 2009 | Kenmore Refrigerators

1 Answer

Solenoid valve?

By not knowing what model or how old of fridge you have, I'll give info on the most common 5 to 10 year old whirlpool. They were all basically the same.
Sounds like the water valve. When you have both water and ice in door, you will have a valve for both. Sometimes there is a single valve followed by a double valve. The double is most likely bad. Most of the time the double valve has two different size tubes. one is 5/16" and the other is 1/4". The one that supplies the ice maker is the one with the small tube (1/4") If both are the same size you will need to determine which is which. Seeing you water in door works, try this. Find the double valve. Swap the plugs going to it. Now push the lever in the door like your getting water. This will energize the ice maker valve. If water does not enter the ice tray, you have a bad double water valve and it will need to be changed. If water does not enter the ice maker try, you have a ice maker not calling for water, meaning that there is a micro switch is bad inside the ice maker head. You can replace this switch for around $6.00. or replace the ice maker it's self for around $100.00. It's not had to change the micro switch. You might want to give it a try.
Please rate this solution if helpful. Thanks

Sep 01, 2009 | Whirlpool Refrigerators

1 Answer

The ice maker doesnt work, and in the day several times appears water in the floor, in the side of the door of the ice maker

Uplug refrigerator and remove the ice maker so we can look at the tube that comes into the back of the ice maker. It maybe the ice maker is calling for water but ice or a crack in the tube that delivers the water is being deverted to inside the freezer area. Also look behind the fresh food compartment door and see if you can send me the model number so I will be able to go over the correct model. Let me know, Thanks, Sea Breeze

May 22, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker and now water dispenser does not work

Do you get water to the connector at the bottom of the freezer door ? if you do then the water pipe in the door is probably frozen - read new door ! if not then check thw electrical connector at the bottom of the freezer door as they have a habit of corroding.

Feb 22, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

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