Question about Microsoft Office Professional 2007 Full Version for PC
My OS is Vista. And I had a microsoft word 2007 installed in my laptop. Whenever I edit a document and save it as "another file name", microsoft word keeps crashing...and messages pop up "microsot word has stopped working" "a problem has caused...blah blah" "...will shut down and blah blha"...then the program closes...and then on the left box will be the recovered documents which when i try to save, come out the same messages again indicated above....can someone help me please///
I just ran the Microsoft Office diagnostics and here was the result...my Office programs keep crashing because I have my HP printer set as the default printer. Here is exactly what the diagnostic told me...
"Temporary workaround available This problem was caused by a known issue with your Hewlett-Packard printer driver, which causes Microsoft Office 2007 programs to close unexpectedly when your HP printer is set as the default printer. Hewlett-Packard is aware of the problem and is working on a solution."
There solution is to set any other printer as the default printer instead of an HP...I hope this helps everyone.
Posted on Apr 25, 2009
Does this happen with every document, or a particular document? To test, open a blank document, type some text, then save it. If you don't get an error, open the same document and try to save it with a different file name. If you get an error then, make a note of the error number if there is one.
Another thing you might try is Office diagnostics. In Word, click the "Office" button (top left). Click the Word Options button at the bottom of the screen and select Resources. The second item on the list is "run Microsoft Office Diagnostics."
Note: The first item on the list is "get updates." This is a good one to perform periodically if you haven't done so already.
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Posted on Dec 26, 2008
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Posted on Jan 02, 2017
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