Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Windows vista doesn´t like live messenger 2009?

Hi, surfing the web to find a solution for the mentioned problem I found out that I am not allone! Looks like Vista has in general a problem with his family member Live Messenger!
I bought a laptop Fujitsu Siemens with Vista Home Premium installed. And I downloaded Live Messenger 2009 from The problem is that the Audio Functions (a contact going online, advise of incoming call, new email, new chat window opening etc.) in Live Messenger are not working at all!
Could you help me and all the other users of Vista and Live Messenger with the same problem? Thanks in advance.

Regards, Lola

Posted by on

  • 2 more comments 
  • si_estoyloca Dec 26, 2008

    Hi antiochpc,

    thanks for answering me, and so fast!

    Do you know if there is maybe a messenger version that works fine with Vista?
    It is easier to install a new messenger than to change the operating system.

  • si_estoyloca Dec 29, 2008

    hello, thank you for this really detailed instruction (even I could understand it).
    But I have installed an Antivirus on my Laptop, it was included when I bought the laptop. The Antivirus is called Antivir PE Classic and it updates itself automatically. Apart of that I always scan the downloaded files before I open them.
    And sorry about me telling that I downloaded the messenger from the page, it was of course the german webside from where I downloaded it, so that I got installed the whole windows live package, messenger included (WL installer.exe). But as I can see in the properties of the program and in other forums it is now the new Messenger Live version 9 (2009).
    The sound on my laptop is working fine, no problems at all...only by using the messenger I can´t here anything when for example a contact logs in or is sendin me a message, etc. I checked already all the sound options in Messenger, I activated them all. I am relly desperat about it. And so many people telling me that it is because Vista is still quiet problematic....

    So I don´t know what to do now. And it looks that I can´t install another Messenger Version for free neither, for example the older Live Messenger 8.5 Version to see if this one will work on my laptop with Vista. Do you have a link where I can download 8.5 without problems?

    Thanks for your help so far.

  • si_estoyloca Jan 08, 2009

    Hi Boogerhead,

    I also wish you a happy new year! And yes, "einen guten Rutsch" was perfectly right. As a german language genius you should do your answers now also on german...would be fab!

    ok, let´s become more serious:

    I followed your instructions step by step - and it really worked!!! Msn 2008 is running now perfectly on my laptop, I am having sound! Looks like Vista has trouble with the msn 2009 Beta Version.

    Dear..... (what´s your real name..?), thank you so much for for solving my problem and giving me a wonderful start into 2009!

    Very best regards,


  • Kevin Shafer
    Kevin Shafer May 11, 2010

    The only help here is to stop using Vista and use an operating system that actually works....XP.



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There ... isn't ... a Live Messenger 2009, at least not that's come out of Beta testing. More importantly, there isn't a legitimate

You may have bigger problems than your chat program. Please humor me and try some basic steps to make sure you've got the right software installed, and none of the wrong software. These are also good things to do generally, for the future of your computer.

Update your anti-virus software. If you don't have any, consider a free package, such as Grisoft's AVG Free Edition:
Keep carefully reading and clicking -- they -really- make it difficult to download the free version, because they'd much rather you buy it.

Download and install two anti-spyware packages:
Malwarebytes' Anti-Malware, from here:

Spybot Search and Destroy/Spyboy S&D from here:

Scroll down a little on each download page to find the download link. Download, install. Start up each; run an update; run an update again, the run the scan in Spybot (maybe 45 minutes) and a quick scan in Malwarebytes (maybe 10 minutes). If any problems are found, please please please post back here with all the details (what was found, what pieces it installed in what location, what it removed, etc.)

Now that you've got 'em, try to run the updates and scans perhaps weekly.

Now let's make sure you have the right Live Messenger.

Click download. Uncheck all the boxes in the next screen. Download. Run WLinstall.exe. Uncheck all the options in the first screen. Leave the options unchecked in the second screen. It installs.

Run it -- Start: All Programs: Windows Live: Messenger.

Click Help: About. Should say Version 2008, copyright 2007, Microsoft.

Do you have a menu bar at the top of the Messenger screen? If not, click Help: Show Menu.

Click Tools: Audio and Video Setup. The second screen should let you select your sound card and play a test sound. It'll also tell you to make sure you don't have headphones plugged in, let you adjust the program's sound level, etc. Work through that. If it doesn't make a peep, please see if you've got any music in Start: My Music and verify that you can hear that. If not, please please write back and we'll try to figure out if some other problem is afoot.

Posted on Dec 26, 2008

  • Boogerhead01 Dec 29, 2008

    Any luck?

  • Boogerhead01 Dec 31, 2008

    Hey, I'm kind of running today, so forgive me if I'm rushing a bit.

    This link had the non-beta version 8 of Messenger when I looked the first time I tried to help you, a few days ago. You probably need to uninstall 9 beta before installing 8. I don't know about language support -- I would think this would tell you it needs to download something else, but I don't know. I can't find any documentation online to say either way:

    If that doesn't work for you, either as an installation or to get your sound working, please let me know.

    I'm now convinced you did download a legitimate copy of Messenger, one that should not have given you any spyware problems. I would still strongly strongly urge you to download these packages, install them, then update and run them at least once a month but no more than once a week:

    You do have an effective anti-virus solution, that's true. But no one program catches everything, and in fact your copy of AntiVir doesn't even try to catch spyware and some related non-virus crapola. Take a look here at your product's documentation.

    Spybot and Malwarebytes can help fill the gap. Vista does come with something called Windows Defender, which does fight spyware and is always running; it also has one of the worst track records among anti-spyware software -- it doesn't catch that much stuff. Again, the others can help fill in the gap. You don't have to be completely paranoid and scan every two hours, but it's good to check at least once a month.

    einen guten Rutsch!

    (Hope I got that right)



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Hello, sir/madam, i would like to know how to solve 8007007e? Thanks.

1. Run "sfc /scannow" and restart the computer;
2. Uninstall WLM9 with ZapMessenger;
3. Donwload and install Windows Installer Cleanup Utility for vista/windows 7;
Windows Installer CleanUp Utility 1.0
4. Run the utility, select all items concerning Windows Live and remove them;

5. Run WLM9 installer again.

Windows live Messenger 2009

Nov 01, 2010 | Microsoft Windows Live Messanger


Review Windows Live Messenger 2009 and how to record MSN webcam

Some days ago, Microsoft released the betas of the latest versions of its Windows Live Suite – dubbed “Wave 3”, which will also encompass a huge redesign of all the entire Windows Live product line, online and offline. In this update, all of the Windows Live family components have had a redesign, but the biggest has had to be Windows Live Messenger 2009.
Actually, the old versions of Windows Live Messenger or MSN, as most of us used to call it, has gained rich users through out the world. But, just like other software tools from Microsoft, they also bring much complaining. So how about the new Live Messenger? I just upgraded to the latest Windows Live Messenger today and I have to say, I'm pleasantly surprised with the major changes they have made with the UI and the features.
This 14MB download took just a few minutes in my tests, though we had to proceed with care to prevent Windows Live Messenger from installing unwanted items, such as a desktop shortcut or Rhapsody music software. Once installed, Windows Live Messenger displays a drop-down menu of features along the top, contacts within the center pane, a search box on the bottom, and tabs for eBay, Rhapsody, and other services along the left. Microsoft fans will like the integration with MSN Spaces and the company's other properties. However, we wish we could hide the animated panel of ads at the bottom.
Then I fantasized a while in the new features of Live Messenger 2009. Because I've been using Windows Live Messenger formerly MSN Messenger for over a more than 5 years, I found that now it really has developed into a fine messenger. After initial testing, I found very little to complain about; in fact, while I could spend an entire week talking about all the cool things, I decided to isolate my reviews on several to new cool features which make Windows Live Messenger 2009 better.
New Vista style look of the main UI
The main sign-in screen has a new clean look with warm colors. A clean and a well defined layout. Taking a page from Vista, Messenger 2009 features a brand new “glassy” look on all the client’s windows, helping it to mesh better with Microsoft’s latest OS. The crystal-cleanliness of the entire client gives the IM a sleeker look outside the original blue and green outfit.
The background is now customizable, like it has been in MSN v8.5; but this time, you can add a preset theme, or “scenes”, or create your own with an image of your choice. As well, you have also the choice to mix and match the colors, with one can be the color for the header, and another can be for the color of the bottom part of Messenger. We suggest you stick with the same color for both, but this feature is pretty interesting.
New contact organization and displaying
The biggest out of the redesign is the contact list (see left). The entire thing has gotten a massive redesign, but still has not departed from the original idea that there should not be any menu bars.
Before you start organizing your contacts into groups, be forewarned: the 2009 Messenger experience is a little different from version 8.5. Now, your friends will go into “categories.” Meanwhile, you can pair different folks into “Groups” which help facilitate Messenger 9.0’s powerful new group chat feature. The development illustrates a strong commitment to streamlining communications and the group chat feature is no exception.
We all have a small circle we talk to most on IM and now, Messenger 2009 makes it easier to find them on our contacts list with the “favorites” category. Organize this section at anytime; when your favorites sign-on, you’ll see them up top, front and center. Simple and effective.
Another brand new thing is “Favorites”, which allow you to make a list of “favorite” contacts. This, effectively, is not a new category, but just a section where you can drag and drop friends or family members that you like. As well, the Favorites section is given a different activity indicator setting, but you can change that as well.
Customizable chat window
Greatly improved video phone call
Windows Live Messenger video call quality is better than ever. With the most recent Messenger release and a quality webcam, you can now experience a clearer, sharper picture with full-screen VGA video. True VGA video (640x480) is up to four times better resolution then prior solutions when switched to full screen. To experience a true VGA video call, you will need the latest version of Windows Live Messenger, a webcam, a PC with a dual core processor and broadband Internet connection.
However, the evolution of Windows Live Messenger between 8.5 and 9.0 in terms of video call capabilities does not stop here. The instant messaging client now brings to the table superior connection time when users initiate a video call, as well as a video-centric interface available outside of full screen mode. Starting with version 9.0, Windows Live Messenger is now a part of Windows Live Essentials, a package designed to centralize all the components that have been separated from the Windows operating system.
An interesting MSN webcam recorder for you
The video call of Live Messenger has evolved to a new and higher level. But there is no recording function. It is really a pity, because so many users of MSN are eager to be able to record MSN webcam video and save on the PC. Here I would introduce a Third-Party software tool which could help you easily to achieve this objective.
Camersoft MSN Video Recorder is a professional recorder software for Windows Live Messenger. It could record MSN webcam during video call with your friends or family and save as AVI video files on your PC or laptop.
This MSN webcam recorder is very easy to use, only a few mouse clicks are needed to complete MSN recording work. In addition, the MSN video recorder is integrated with an advanced Video Converter component, which could be used to convert your videos, whether the recorded AVI or other videos like FLV, MP4, etc... to many formats and support rich portable players and mobile devices like: iPod, iPhone, BlackBerry, Zune and so on.
It is very useful feature and I could convert the recorded files to my iPod and share with others, really very interesting and joyful.

on Jan 06, 2010 | Computers & Internet

1 Answer

Hi, my wlm is alright if i stay appear offline, but if i changed my status to other than appear offline, i will get disconnected. pls help

try this
close MSN
than go to
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again

=?if it does not work uninstall from the control panel
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009

?windows live messenger 8.5…

?PLUS live 4.80
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.……

If this doesn't work I suggest trying to download a new MSN preferable the newest update.
Hope I helped MSN expert Dr Reed

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well, i cant really help with this, but i would first try it out with wired network, and if it doesn't work, then u would know that the problem is with Messenger. then i suggest u could look up the problem on windows live support, or just re-install Messenger. (if the problem is with the wireless internet, then maybe ur Internet Card, inside ur PC is broken or needs to be rebooted) HOPE THIS HELPS!

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1 Answer

Hi I am desperate


Please try this. Delete or rename the following directories:


where %USERNAME% is your username in Vista and %YOUREMAIL% is the email you use to connect to WLM.

Best regards,

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