Question about Computers & Internet
My HP Dv9000 laptop suddenly stopped recognizing the DVD Optical Drive. Device Manager gives me a code(10). Driver installs and is upto date. HP support said the drive was bad, got a new one, HP Drive. Still same problem. Have Ck'd BIOS for CD/DVD Drive enabled and Updated BIOS dtill same problem. I have removed and powered up unit then powered down and installed new driver(2 additional) still I sit without an internal drive. A USB optical drive works fine go figure. Drives work fine in another HP laptop. I am begining to think I may have a bad MOTHER board. Any helpwill be appreciated.
I found that there was a firmware conflict caused by the installation of iTUNES. I uninstalled and cleared the upper and lower filters in the registry and the internal DVD-Rom is recognized. First I cleared the registry and the drive was recognized after a hard boot. So Far no twitches. Knock on wood.
Posted on Dec 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 25, 2012 | Computers & Internet
Sep 05, 2012 | Acer Aspire 7741z
Dec 01, 2010 | HP Pavilion a810n (PP164AA) PC Desktop
Aug 11, 2010 | HP Pavilion dv9730us Notebook
Aug 11, 2010 | Compaq Presario 700 470024-192 Notebook
Jun 16, 2010 | HP Pavilion dv4000 Notebook
May 06, 2010 | Acer Aspire 3680 Laptop
Feb 07, 2010 | HP Pavilion dv6000z Notebook
May 10, 2009 | HP Pavillion DV9060US Notebook
May 24, 2017 | Bosch Computers & Internet
367 people viewed this question
Usually answered in minutes!