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HP CD/DVD optical drive is not recognized

My HP Dv9000 laptop suddenly stopped recognizing the DVD Optical Drive. Device Manager gives me a code(10). Driver installs and is upto date. HP support said the drive was bad, got a new one, HP Drive. Still same problem. Have Ck'd BIOS for CD/DVD Drive enabled and Updated BIOS dtill same problem. I have removed and powered up unit then powered down and installed new driver(2 additional) still I sit without an internal drive. A USB optical drive works fine go figure. Drives work fine in another HP laptop. I am begining to think I may have a bad MOTHER board. Any helpwill be appreciated.

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I found that there was a firmware conflict caused by the installation of iTUNES. I uninstalled and cleared the upper and lower filters in the registry and the internal DVD-Rom is recognized. First I cleared the registry and the drive was recognized after a hard boot. So Far no twitches. Knock on wood.

Posted on Dec 27, 2008

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at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
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here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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I have a hp pavilion dv9730us.cd/dvd drive is missing in windows 7 device manager,and is not recognized in bios(cannot boot).i removed the optical drive,and tested on another laptop.is working.i put back...


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Dont forget to say Thanks!

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Check it from Device manager;

Right Click my computer. Go to properties.Hardware tab; Device manager; See under device manager ! any yello sign; ETC;


If you could not find any alternate Best Solution is try replacing CD DVD Rom
Regards
Rafique

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