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HP CD/DVD optical drive is not recognized

My HP Dv9000 laptop suddenly stopped recognizing the DVD Optical Drive. Device Manager gives me a code(10). Driver installs and is upto date. HP support said the drive was bad, got a new one, HP Drive. Still same problem. Have Ck'd BIOS for CD/DVD Drive enabled and Updated BIOS dtill same problem. I have removed and powered up unit then powered down and installed new driver(2 additional) still I sit without an internal drive. A USB optical drive works fine go figure. Drives work fine in another HP laptop. I am begining to think I may have a bad MOTHER board. Any helpwill be appreciated.

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I found that there was a firmware conflict caused by the installation of iTUNES. I uninstalled and cleared the upper and lower filters in the registry and the internal DVD-Rom is recognized. First I cleared the registry and the drive was recognized after a hard boot. So Far no twitches. Knock on wood.

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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ASUS X44H won't recognize DVDs in the optical drive.


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Jul 15, 2012 | ASUS Computers & Internet

1 Answer

I'm not sure if I'm typing in the correct spot, but I've 'googled' everything I could possibly google... but I have an HP Pavilion g6 notebook pc, and i got it 'used' but pretty...


First, make sure the CD/DVD drive is being recognized in your CMOS setup. You will have to press the key that it tells you to press when you first boot (DELETE, F2, etc.) and enter setup. For most different types of BIOS, the first screen that appears will detect and display disk drives, CD drives, and floppy drives, as well as date and time. If the computer BIOS recognizes the CD/DVD drive, then it means that the interface is OK, but it doesn't tell you if other parts of the drive are working. The door mechanism may have failed, for instance.

If the BIOS does not list the CD/DVD drive, it has either become disconnected or has failed. You will probably have to open up the computer and check the connections.

If they are OK, then the drive will have to be replaced. They are not too expensive, so you should be able to pick one up at a local computer store, or over the internet.

Good luck!

Jul 14, 2011 | Computers & Internet

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My Presario F700 won't recognize it's dvd drive. IIt doesn't show in the boot options, so it would appear that the BIOS is not recognizing it. I have tried the drive in another laptop and the BIOS detects...


Try going into "control panel", find "device manager" and right click on it. In the list, find cd-dvd rom drivesand click on box at right side of line item. It should dop downand show your device. right click on it and you shoud see "enabe" or "disable". If it says enable, click on that.

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My dell m1330 DVD loads the disc and spins but never shows up?


1.control panel->system->hardware->DEVICE MANAGER 2.uninstall your driver 3.restart you computer 4.on tray icon a balloon come with a MSG of 'found new hardware' 5.click on it 6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer

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My HP dv9610us doesn't see my DVD player. Not seen in "My Computer" and not n the "Device Manager"


HI there,

Here's a link to Microsoft's automated tool for restoring unrecognized DVD drives. It doesn't work every time, but alot of the time it does.

http://support.microsoft.com/gp/cd_dvd_drive_problems

Best WIshes,

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the only solution for it is changing the lense of the drive or buying a new one

happy computing
good day

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Dvd drives play CD's but no longer plays DVD's


Hi there!
May be a corrupt driver issue.
Go to your device manager/DVD drives/right-click & uninstall. Restart machine & let windows look for the drivers & install them.
Pls send us your feedback as it's very important for us. Good luck!

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When i put in a disc in my CD Driver nothing happens


May be dirt on the laser lens and the drive can't detect the pressance of a disk. It is possible to clean it with a cotton bud by gently wiping it accross the lens but it means removing the drive and taking the top of to access the lens.

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1 Answer

Unknown


Try to put new cd or dvd that you know the other PC can read.May be the one your putting on has file that had been corrupt.

Try cleaning the Optical lens with Q tips dip in alcohol(isopropyl).

Open the device manager and Uninstall the CD/DVD drive from device manager.and let the windows force install it.

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1 Answer

Laptop not recognizing drive...


sir
you should reinstall the drivers for your DVD ROM . It should be given to you when you have purchased it.
if not go here and download

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