Question about Audio Players & Recorders
Installed program from little disk. Followed instructions exactly on Digital Music Player Installation Wizard. Plugged in device, clicked on "install" and got message "installation failed." Did this a couple of times. Uninstalled and reinstalled the program, etc. No instructions on Sakar website. I suspect this is an old product & not supported anymore. Using Windows XP. I also tried disabling my firewall. Read all instructions in the manual and it didn't mention this problem. I didn't plug in the device until it told me to. The manual mentions using the help file in the software, but I can't find it. I'm somewhat experienced with computers, but this is sort of a mess.
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Posted on Jan 02, 2017
Apparently if you have windows media player upgraded to version 11, there are problems with some philips players. They suggest reverting to Windows media player 10 may solve the problem. You must be running windows xp for this player 's software to work - else win media player should do it fine. here is a link to the manual for your player; http://www.p4c.philips.com/files/h/hdd1620_05/hdd1620_05_dfu_eng.pdf and here is the link to the drivers; http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&mid=Link_Software&cat=MP3_PLAYERS_CA_GB_CONSUMER&sct=HDD_AUDIO_JUKEBOX_SU_GB_CONSUMER&session=20070320110713_184.108.40.206&grp=PORTABLE_ENTERTAINMENT_GR_GB_CONSUMER&ctn=HDD1620/05&dct=PAL&did=ENG&file=/files/h/hdd1620_05/hdd1620_05_dmr_eng.htm which you can download and update your pc. Hope this helps :)
Posted on Mar 20, 2007
SOURCE: Download/Installation problems
Where did you download the drivers to?
Did you extract the files from the zip or .exe ?
What kind of driver are you trying to install, maybe i can help with a step by step.
Posted on Oct 11, 2007
SOURCE: Phillips HDD120/05
Repair the GoGear - warning: this will delete all files from your player.
1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
-Tha Mp3 Doctor
Posted on Feb 11, 2008
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Go into control panel, find your network connections diagram, click on the USB that is connecting your player and note the lettered drive, this is where you will send the files.
I bypassed Windows XP and went for VISTA as it has the compatability tool for syncing older programs with these newer ones. My daughter is running XP so I'll call her tomorrow and get back to you if she has some info to help, her husband does most of the music downloads for their family, I'll check with him also.
I'm fairly certain your 'player disk tool will be found in your system tray of programs. Find it open it with windows explorer to see if what you need is there. Connect your player, check that in control panel it shows up as connected, and try a download. With my new one I had to dig into what was on the disk with administrator authority to find the correct driver for the formatting of the disk and the logs; like phonebook, contacts. They were all written for anything XP or before, so I had fun. Good Luck, Walneta
Sep 05, 2007 | Audio Players & Recorders
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