Question about Creative Labs 70SB038000000 SB0380 Audigy 4 Pro PCI Internal Drive + Enternal I/O Hub Retail Sound Card

1 Answer

Audigy 4 Pro no longer works with latest driver set from Creative

The PCB is a 0380 and it worked fine for two years using the drivers that came with it. I decided to update the drivers...oooops. The system is running XP Pro SP2 w/all updates (except SP3). Board is ASUS P5W-DH Deluxe, 4GB of Corsair Dominator RAM (throttled to 3.2GB and running @ 800mhz), CPU is Q6700 running @ 300mhz (3Ghz), Video is stock ATI Radeon X1900XTX. All was fine until I updated the sound drivers, then the sound would work, but would fail when returning from Standby. So, I decided to rollback the driver... Very muted sound, barely audible if you put your ear against the speaker. All volume controls were at maximum. I reinstalled the latest drivers from Creative and zero sound. All is junk now. No sound, no Audigy 4 in Add or Remove Programs (but it is in device manager and appears OK), only the Creative Sound Console is there to add/remove. I even switched PCI slots and uninstalled and reinstalled the drivers...zilch.

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  • peesed_off Dec 26, 2008

    Thanks. Will try this next week and let you know the outcome.

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  • 26 Answers

Hi
it will be a little bit long prosses , but lets start after you finished , let me know, if problem is solved or exist,
as you know the best soloution is to have cd that it came with your pc or your sound card.
but i assume you don't have it,
updating the driver ,doesn't mean it always make is better(they are spose to be ) so you had to roll back as soon as you saw the problem. is ok
1- go to windows update ,chose custom , look at left panel to see if windows offer hardware update , is so(your soundcard might be one of them) download them and restar your pc.
if it did not solve ,
first make restoration point on your system restoration(please don't forget)
uninstal driver make sure ther is nothing left from your sound card.
turnoff your pc , disconect the power and open your pc , take the soundcard out , turn on your pc . and turn it off now instal your sound card ,back , start pc , windows should pickup your sound card ,
please let me know if these steps did help ,if not post what was theresult for more assistanse
thanks ,Marco

Posted on Dec 26, 2008

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