Staples ID Armor SH2836ID2836 Shredder Logo
Chaparral Posted on Sep 13, 2012
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Why is my ID Armor ID-XC200D making a horrible noise when I shred?

I have been shredding a lot lately and today my machine started making a horrible noise. It still shredds but the noise is so grinding that I fear that it is breaking down. I have taken it apart and cleaned out all of the paper dust and particles and the noise is still there. It only happens in forward never in reverse.

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Randy Schumann

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  • Expert 410 Answers
  • Posted on Sep 15, 2012
Randy Schumann
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Joined: May 21, 2011
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Kkrenn641:

That "horrible noise" is probably caused by the shredder gears meshing improperly. If you disassemble it again and look carefully at the gears, you will most likely see that some are not mating properly... Usually the motor gear and the first idler gear that meshes with the motor gear. If those two gears seem to be separated a bit, or slightly mis-aligned look carefully at where the motor mounts, and you may see that the plastic "bed" where the motor is mounted has melted from heat from the motor. This is caused by using the shredder too long without letting the motor cool down. You may be able to shim the motor housing to realign the gears, if you have the patience!

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 17, 2010

SOURCE: For the ID Armor ID-XC200D, where should I place

You don't use liquid oil. At the office supply stores they carry oil sheets that you insert just like shredding something. They come ion various pkgs. Staples and Office Depot stores carry them. They are universal, no model number needed. I hope this helps.

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Anonymous

  • 300 Answers
  • Posted on Feb 15, 2011

SOURCE: four sheets were being shredded

While this is not user serviceable, dismantling a shredder is not difficult ... usually.
First you need a sturdy flat working surface about 3' x 5', a large Philips screwdriver and .... a vacuum.
Make sure to UNPLUG THE SHREDDER.

I guess you can just lift the top off the basket, turn it upside down and place it on the working surface.
At this point you may want to run the vacuum on the underside.

You should see at least 6 screws holding the bottom cover.
Once you remove them, the guttyworks should be in plain view.

Another run of the vacuum and you're ready to "operate".

It's not a pretty job because of the gear lubricant, but if you can, turn the motor shaft itself.
It's a slow process but the blades will soon let go of whatever is left of your credit card.
Once it is all out, replace the cover and place the shredder securely on the basket and plug it in.

Good luck.
Feel free to contact me if you wish.

Anonymous

  • 610 Answers
  • Posted on Sep 20, 2011

SOURCE: I have an ID Armor

Hi there,


I think it is necessary for you to take it apart. Is your shredder designed to handle plastics such as CDs? Try these steps and see if it will do you any good.


Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers. Look for small debris from the CD which may be stuck inside the shredding/feed mechanism.


Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.


Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.


Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small plastic scraps that may cause a jam.


If the cleaning failed and your shredder still wont start. You need to have the shredder serviced as the damage may have extend to cause a mechanical failure on the device.


Hope this helps.

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