Question about Whirlpool Duet GHW9150P Front Load Washer

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HE2 Draining problem

I followed the steps listed for unclogging the drain (I have done this often over the last month) and there wasn't anything clogging the filter. I re-started and it went ok for a minute then listed the F21 fault again. I checked the drain again and nothing was in there. Is there anywhere else that this line may be clogged (other than the white drain filter) that I can check?

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  • jdtech May 11, 2010

    Look inside the pump filter assembly remove the 3 screws holding the kick panel on the front and the screw that holds the pump unscrew the filter and look in the housing for a small sock or something like that also disconnect the drain hose observe for kinks and hook it the faucet and make sure water flows freely out of it there is also a check ball from the tub to the pump make sure it is clear

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If its no draining at all. Open the pump back up and there should be a small hole about the diameter of a quarter to the left. Inside you should feel the impeller with your finger. Try to spin the impeller with your finger, it should have some resistance and a recoil as it turns. If not, than the impeller shaft is broken and the pump needs replacing. Hope tht helps, Dave www.washermd.com

Posted on Dec 26, 2008

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1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
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If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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