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If you think this has to do with the battery power, you also should check the contacts in the battery compartment. If the are not shiny, you can try to clean them with a dry cloth or a cotton swap. Don't use sharp tools in or close by a camera.
Make sure the battery is inserted correct and the battery cover should be locked correct.
If the camera was not used for a long time, perhaps some contacts are oxidised. Those contacts you can switch, try to switch them several times. Open and close the battery door several times. Press the on of button several times. Put the battery in and remove it several times. And hope the contacts will work again.
Remove the battery and try to charge the battery, before you put it back in. If you have a multimeter, try to measure the voltage of the battery. It should be just a few tenths of a volt higher than what is printed on the battery. Before reinserting the battery, check the contacts of both the battery and in the camera. They should be clean and shiny. Only to be cleaned with a dry cloth is needed. Then reinsert the battery and try switching it on again.
If it still does not work, you should visit a service centre or repair shop. But I think (most of the time it is) the battery is the culprit.
Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success
Some times it works and sometimes not, it is due to loose contact.
Try cleaning the battery terminals to remove oxidation and other coating formed due to atmoshphere, ensure memory card terminals are also well cleaned and battery is charged sufficiently,
The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.
Hi there - these are older posts, but I just experienced this problem (it appears to be pretty common). The fix I discovered (that works), is to insert your batteries (make sure they're fresh), and then press and hold the "on" button plus "Menu" button, together at the same time. Hold until the firmware resets (a message will pop up on screen and the camera will reset). Voila! It works again for as long as the batteries are in and operational. Also note that in my case, if the batteries are taken out, I have to go thru the reset process again, but at least I have the camera back up and running. Hope this helps others!!
Try cleaning the connectors inside the battery compartment, top and bottom and then replace the rechargable batteries with disposable alkaline batteries and try again. If this works then the problem may be the rechargable battery pack.