Question about HP Pavilion ze2000 Notebook

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System recovery disk used and not key board does not work

I re-installed windows XP from the recovery disk after a virus wiped us out. I was trying to activate and enter a product code and now the key board doesn't work. any suggestions would be greatly appreciated.

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If the keyboard is USB it will not pick up till the OS fully loads. If there is a PS2 port try a PS2 keyboard .plug the keyboard in first then turn on the computer. Check back if this does't help.

Posted on Dec 26, 2008

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For that matter, when reinstalling your windows xp, you have to Delete the partition and format it. Sometimes when your system has viruses and if you just recover or repairing it using your OS installer won't work out because it cannot delete the virus. So you really have to delete the partition and reformat it again. When done, install updated full version antiviruses like avg 8 or avast. They really protect your computer. 

Best regards

Posted on Dec 26, 2008

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My vista is not performoing well .it dosent startup properly.only a black screen is comming.no msg is coming.it is only working in safemode.now i am in ubuntu


Resolution : Fallow method 1 or method 2 no data will be deleted.To resolve this issue, you must have the Windows XP CD-ROM. If you do not have the Windows XP CD-ROM available,

If you have the Windows XP CD-ROM, use one of the following methods. Method 1: Troubleshoot the specific element that causes Windows not to loadNote This option requires that you perform multiple steps to determine the exact element that causes the issue. This option may allow for you to keep customizations in Windows.
  1. Restart your computer in safe mode. To do this, press the F8 key while Windows is starting. Then, create a Windows XP boot disk to start the computer.

    For more information about how to create a Windows XP boot disk, click the following article number to view the article in the Microsoft Knowledge Base: 305595 How to create a bootable floppy disk for an NTFS or FAT partition in Windows XP 315222 A description of the Safe Mode Boot options in Windows XPIf you can start the computer from the boot disk without receiving an error message, the damage is limited to the master boot record, the boot sector, or the NTLDR file. After Windows XP is running, immediately back up all data before you try to fix the boot sector.

    Use Disk Management to view the partition information and to verify that the disk partition (or partitions) is correct. To use Disk Management, follow these steps:
    1. Click Start, right-click My Computer, and then click Manage.
    2. Expand Storage, and then click Disk Management.
    If invalid partitions are present or you cannot start your computer by using a boot disk, consider reinstalling Windows XP on your computer and restoring your data and configuration information from a recent backup.

    If you do not have a current backup copy of the data on the computer, contact a computer specialist to determine the best method of data recovery and configuration.
  2. Run a current virus scanning program to verify that no virus is present.( In safe mode)
  3. Repair the master boot record by using the FIXMBR command from the Windows XP Recovery Console.

    For more information about how to use the Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base: 307654 How to install and use the Recovery console in Windows XPNote For more information about an error message that you may receive when you use the FIXMBR command, click the following article number to view the article in the Microsoft Knowledge Base: 266745 Error message when you run fixmbr commandWarning If your computer is infected with a virus and you use the FIXMBR command, you may be unable to start the computer. Before you use this command, make sure that the computer is not infected with a virus.
  4. If the primary boot partition is a FAT partition, use the FIXBOOT command from the Windows XP Recovery Console to write a new boot sector on the system partition, and then use the FIXMBR command to repair the master boot record.
Method 2: Repair your Windows installationNote Repairing your Windows installation may change the configuration of Windows. You may also have to follow this step if you complete all the troubleshooting in steps option 1 and the problem is not resolved.
  1. Use the Windows XP CD-ROM to start your computer. On the Welcome to Setup screen, press ENTER to set up Windows XP.
  2. Press F8 to agree to the license agreement.
  3. Use the ARROW keys to select the Windows XP installation that you want to repair, and then press R.

    Windows XP Setup repairs the installation files, Windows XP automatically restarts, and then the Setup program finishes the repair of your Windows XP installation.
  4. Follow the remaining steps to set up Windows.

    Note You must have your 25-character product key to complete these steps.
  5. As soon as this issue is resolved, make sure that the firewall is enabled, and then visit the following Microsoft Web site to reinstall the latest updates: http://windowsupdate.microsoft.com/
  6. Run a virus scan on the computer because problems with corrupted elements can be attributed to viruses.

Dec 26, 2010 | Computers & Internet

3 Answers

How can I wipe out my hard drive on my Acer Extensa 5620z. It has a malware virus..


Place your Windows System disk in the DVD drive and when the menu appears select "replace system" and let it format the drive.
You could of course install an antivirus anti malware programme and attempt to recover your disk.
Follow these links:

http://www.symantec.com/index.jsp
http://www.microsoft.com/security_essentials/

The Microsoft one is free.

Oct 23, 2010 | Acer Extensa 5620-4020 Notebook

1 Answer

I have a virus, I downloaded AVG virus protection, ran program and now when I try to log in as myself or a guest it says logging in and then it kicks me out, I have windows XP and I was able to run it in...


Sounds like the virus might have wiped out your MBR. If you have your XP install disk, put it in the cd/dvd and go to the recovery console
1. First, restart your computer with the Windows XP setup disk in the CD drive. If you don't have your original disk, borrow one or download a ISO image from a torrent site.

2. When prompted, boot from the CD drive by pressing any key. If Windows loads automatically, you will first have to enter the BIOS setup and change the order of the boot devices to start with the CD drive.


3. Once the setup loads, you will see the option to press R to repair a Windows installation.


4. Once the Recovery Console loads up, you will have to type in a number that corresponds to your Windows installation. This is normally just 1. Press Enter and then type in the Administrator password.


5. Now at the prompt, type in fixmbr. Your damaged MBR will now be replaced with a new master boot record and your computer should now be able to boot properly. Note that you may also want to run the fixboot command to repair the boot sector with a new one.

Also, make sure you only use these commands on a system with one operating system installed. If you have more than one operating system installed, fixmbr and fixboot could mess up everything.

You can also download Hiren's boot CD and burn a live cd that will fix most anything for free. If you have problems an need more help you can email me at:
doctorphibes53@yahoo.com
Just put MBR in the subject field
Good luck

Oct 18, 2010 | Toshiba Satellite A55-S1063 Notebook

1 Answer

Whenever i run my computer i get windows cannot find ssvichosst.exe at the startup


sounds like a virus or malware has infected your system. if you can at least boot in safe mode, do a virus/malware scan of your system. if available, schedule a boot scan. If unable to boot using your hard disk, try to boot using your Windows CD and try to go to the recovery console to perform your scans, otherwise, it may be faster to just completely wipe out your hard disk and reinstall Windows. if you have important data, try to create a backup, but be sure to do a full scan of the backup afterwards before restoring them back after an OS reinstall

Sep 03, 2010 | Microsoft Windows XP Professional With...

2 Answers

My HP d530 is infested with viruses and will not start up in safe mode. So I am trying to Perform a System recovery, but I have no disk.


If you do not have a recovery disk ..the fastest way and safer and much reliable is to reinstall it clean from a Boot-able disk with the operation system ...
After installing the clean operation system ..all you need is to get the drivers for the devices..(sound; video ;Lan card;//etc) from the HP support site ..and reinstall them for to be working proper..
During the installation you will have to format the Cpartition in order to get rid of all the viruses for sure ..
Here you will find an image file with a boot-able windows XP..that you will have to download using Utorrent or any torrent client software ..and after that burn it on a blank CD using NERO burner software ..
The actual burning is made just by double clicking the file with a blank cd inside..and the Nero program being installed on the computer ..
Here are the links in order for ..windows...utorrent ..and Nero ..
http://thepiratebay.org/torrent/5388204/Windows_Xp_Genuine
http://www.utorrent.com/
http://www.mediafire.com/file/yznzmdonjgm/Nero%207.rar
just install utorrent first ..than download Nero and install it ..(be sure you insert the product key in the folder) ..and than download the windows xp image file from that link ..
when all that are done and nero installed..insert a blank disk ..and double click on the image file ..it will bur a boot-able windows xp ..
with this cd you will be able to boot from cd and reinstall the operation system ..
after that here you will find the drivers you need for your computer ..
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=316715&prodTypeId=12454&prodSeriesId=316713&swLang=13&taskId=135&swEnvOID=1093

Aug 24, 2010 | HP Compaq d530 SFF PC Desktop

4 Answers

Cant reformat C:\ to re-install XP.


Install XP using a CD and start the setup from CD
when you are asked to do something on your harddisk, first you delete existing partition and create new partitions, then you do a full format.

hope this will solve your problem.

Note : Boot your system from Windows XP Installation CD / Restore CD

Jul 25, 2009 | Computers & Internet

2 Answers

Installed windows xp disk with a scratch and now wont boot up


If you have the Windows Key/License for the XP disk you can use someone else's copy of the XP disk or call Microsoft and ask for a replacement. You need the license and it must not have been installed on another PC previously.

Mar 14, 2009 | Compaq Presario 5000 PC Desktop

3 Answers

Windows xp installer problem


Jack,

Do you know what it's trying to install? The status bar at the top of the browser should be prompting you with the name of the package.

Are you sure it's the browser and not windows trying to install something? Run Windows update and be sure everything is current. You may have to run & reboot a few times before your machine is up to date.

Jul 18, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

Laptop help again :)


Don't panic, the situation is not too bad, as the laptop's hardware is still all ok.
The Ghost software probably did not work because you did not make a complete bootable ghost CD from Windows when computer was working, or you did not do the ghosting procedure properly, or finally the ghost cd is corrupted.
if F11 does not work, it means that the recovery partition on hard disk had probably been corrupted by the virus.
Check if your laptop is covered by some insurance or extended guaranty to cover expenses for system reinstall.
Best way to proceed is asking a copy of restore cd fro your model from HP.
Contact them and ask how to obtain a copy of CD in your region, In UK they charge you £25 or so to send you the disk.
If for some reason you cannot get the restore cd, you will have to re-install system from a generic windows cd, possibly the same Windows version to validate the licence on Windows sticker at the bottom of your laptop (eg. Vista Home, XP home edition, XP professional etc.).
If you have to use a generic Windows disk you will need to download all drivers from HP. and install them after installing Windows.
Also a good choice can be locating a computer repair shop in your area and having the system re-install done using the licence number printed on the sticker at the bottom of your laptop. This job usually is not too expensive, in London, where I work, we charge £45 to do system restore.
Good luck.

Jul 06, 2008 | Computers & Internet

4 Answers

Does the fj270 recovery disk from ebay make the computer like new with a blank harddrive?


I am assuming you are going back to XP?
You will run into one major problem with this process, Vista is based of Windows NT which uses a NTFS file system. XP uses the old file system of FAT32, so just wiping the hard drive probably won't work. You will have to go into your partition and re-partition your hard drive before you intall the recovery disk.
If the recovery disk is designed for your computer then yes it will restore it to all factory defaults (including drivers and software that originally came with it.
If you are not sure how to do the partition then let me know I will try to guide you through it.

Mar 27, 2008 | Sony VAIO VGN-FJ270/B Notebook

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