Question about Canon PIXMA MP780 All-In-One InkJet Printer

1 Answer

Can't print from the 'print' button on screen, will copy and scan from printer, will run test from computer

Hello, All of a sudden I can't print from my computer. When I click 'print' nothing pops up, no error message either. I can scan and copy from the Pixma. Yesterday windows did an automatic update, printer hasn't worked right since. It will not bring up the 'troubleshooting' either. It will print a test page however. Please advise. Thank you, Sue

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  • Sue Austin Apr 16, 2007

    Working with Windows XP.
    Sue

  • Sue Austin Apr 17, 2007

    Now I can print from wordpad, but not from Outlook express or AOL mailbox unless I selct print preview and print from there. All long as I can print from print preview I can live with that. =)
    Thanks.

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1 Answer

Try uninstalling the update as long as it is not one necessary to new programs. Find the uninstall for it by doind a search in the run menu, and the uninstall file should come up. Follow prompts. Now try printing again. If this fails, you may have to uninstall printer drivers ie go to remove programs, unilnstall printer and all related files. Now reinstall using your original printer canon disk for your operating system. Try printing again.

Posted on Aug 09, 2007

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HP 3015 stopped scanning. It still prints, and goes through motions of scanning, but page is blank


HELLO

First of all,



Isolate to a wall outlet and not a strip.

Remove the cartridges.

Remove the power plug and then reconnect.

Reinstal the cartridges.

Try to do a copy direct from the unit.

NEXT


Print a self test page and check for Yellow or Magenta to rule out a partially empty cartridge.


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Prints test copy every time I switch it on.


All right so you are getting print test copy every time you turn on or switch on your printer. You can follow the following steps to fix this issue:-

1.. Turn off the printer and wait 10 seconds. Turn it on again

2. Let the printer print the test page.

3. After the test page is printed, disconnect the USB cable connecting the printer to your computer. DO NOT turn off the printer while disconnecting the USB cable.

4. Place the test page on the scanner glass and press the SCAN button on the printer. The ON light will flash as the page is being scanned.

5. Remove the test page when the ON light is steady.

6. Finally, turn off the printer and wait another 10 seconds. Then turn it on again. No more printing test pages! Yay!

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let me know if it fix this issue and helpful to you.

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How to print a regular document from Microsoft Word, Excel.


Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.

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My printer will not print from the computer


its a printer driver issue for me..

I think you need to reinstall your printer driver again..
first you need to uninstall existing printer driver ..and restart your computer ...and then reinstall you printer driver..

why you need to reinstall?

because the printing application for the printer has been corrupt or missing..only the copy and scan application is running properly..

that's why it only scan and copy..but not print some document..


thanks for using FIXYA...

Have a good DAy..ahead^_^



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1 Answer

Lexmark x5495 all in one.paper does not come out when printing


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridge. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
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5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

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If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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1. Turn the printer off.
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3. Keep holding "#5" button for about 5-10 seconds.
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Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
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