Question about RIM BlackBerry 8700c Cellular Phone

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My ball fell and is lost

I do not have the ball to roll on my blackberry. Can I access the icons on the blackberry using the keypad. I cannot go up and down

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  • marina554 Mar 22, 2009

    the scroll ball  of my blackberry pearl has fallen out and is lost. i cant get to my text messaging because all i can get it to do is press the center, not scroll up, down, left, or right. 

  • th3_b3tt3r_h May 01, 2009

    Im trying to recover the address book from my pearl but I dont have the roll ball and cannot scroll

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The Trackball on my Blackberry 8830 is not moving up? How do I fix it?


If you are are confident enough to have ago you can take it apart you will need a stardriver and a bit of patience when you take the cover off there will be connecting strips from the keypad back(3 of them), 2 at the top and 1 at the lower side right, genly pop them off.
This will give access to the rear of the keypad where you can blow dust from the roller ball mechanism, gently wipe the sensor on the motherboard and replace reverse order, grease and debrit gather in the mechanism from pockets etc then the use of the ball pushes it inside, hope this helps.

Feb 15, 2010 | RIM BlackBerry ® 8830 Cellular Phone

2 Answers

My blackberry scrollball is not working. It canonly go left to right and vice verssa but can not move up or down


Have you tried cleaning it? The best way I clean mine is using a q-tip, dabbing it in rubbing alcohol, be sure to squeeze the excess out of the q-tip, and roll the wet q-tip all around the ball. Make sure you roll the ball so that all of it gets the alcohol on it. You can use the other side of the q-tip (dry side) to dry the ball.
Hunnybunny11

Jan 24, 2010 | Cell Phones

2 Answers

Cell phone blackberry trackball stopped working!


Use a alcohol swab and gently rub it over the trackball. Rub it and roll the ball.. Eventually this cleaned the ball and it worked perfectly!!!!

Dec 17, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

The keypad on my blackberry curve 8330 stopped working but the ball still rolls, how can i fix that, can someone please help


1- try a battery pull with the device on

2- re-load the entire OS

3- no go?? then you gotta go try to find a service center or it's time for a new phone. Still under warranty ??

Dec 12, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Ball on blackberry wont navigate up or down


Hi. BlackBerry smartphone trackball fails to roll in a particular direction because, debris is lodged in the trackball.
The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in a desktop computer.
Using for certain period debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem.
If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.
I hope this information will be helpfull.

Nov 11, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Ball wont roll up, will roll every other direction


the ball is likely dirty. you can actually remove this if you are extremely careful and try to clean the ball with alcohol and a q-tip.

Jul 10, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Track ball is gone


hi without the middle button you will not beable to access your messages

May 04, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Blackberry rolling ball issues


Is the ball registering left right up and down and just not selecting? Sometimes the ball gets dirty. You can clean them most of the time. If its the actual select button, it sounds like it needs replacing. This repair runs 65.00 plus shipping. The actual button is a solder-on button so it requires more attention. Try http://www.pdasmart.com for your blackberry repair needs!

Apr 08, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

The address icon does not initiate on the home screen. However, I can access a contact database in the search mode.When the track ball is depress nothing happens over the contact icon.


Try going into your applications screen, Which can also be the home screen if you have your theme set for it. Try clicking on your blackberry button, the one to the left of your trackball, which will bring up a small menu, scroll to show all and click your track ball. Then you need to find the address book icon and click your blackberry button. If hide is checked in the menu uncheck it by clicking your track ball again. This should unhide it and make it available on your screen again.

Mar 30, 2009 | Verizon Communications BlackBerry Pearl...

1 Answer

Lost the address icon on my blackberry phone


This can only be resolved by having a service book sent to you. you will need to contact your service provider's Adavanced Tech dept. Let them know you've lost your address book icon and need the service book sent to your phone. they will be able to access the blackberry site and have the service book sent to your device.

Aug 19, 2008 | RIM BlackBerry 8700c Cellular Phone

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