Received this for Christmas. Package was opend with all hardware intacked. Double check what was toi be in package , all there.
We have done everything asked of us , doesn't work.
Can someone please help? Lucy
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. Restart the computer. 2. If the mouse still fails to work, unplug it and connect the USB connector to a different slot. 3. Check the batteries / Charge the batteries / Try new batteries. 4. Re-install the drivers from here: http://www.logitech.com/en-us/428/3879?section=downloads&WT.ac=sc'downloads''dd
Insert the sensor into one of your usb ports then your operating system should tell you that it has found new hardware and should start to install the drivers for the mouse it will tell you that your hardware is ready for use once the installation has completed then your mouse should start to work. If it asks your for the driver software then you will have to find the software disc that might have come with the package or will have to download the drivers from the manufacturers website and install them manually.