Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

It just won't work.

Hello, I was playing my Zen and it crashed, it's not the first time it's done this so I just reset it as normal, but as it was reseting it crashing and there is no chance for it to rebuild. I've tried to let it lose all charge and see if it works but it still isn't. I wanted to try and fix it myself without losing any of my songs before trying to take it back and losing everything. So if there is any suggestions they will be very very very grateful. Thanks Charlotte xxx

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers
Re: It just won't work.

Take it in to a local electronics store and they can probably recover the songs from your hard drive. But also try calling the Creative Labs tech support.

Posted on Jul 27, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Creative Zen screen is frozen on ZEN

If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

Feb 12, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My zen wont play an y music

try sliding down the power button while holding down play and resetting the zen while the player is off, this should bring you to the zen format screen thing, select "clean up" if this doesn't work try selecting the other options from the zen format screen thing.

Jan 18, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Zen Crashes A Lot

Try Reseting it then wait if you have a SD Memory Card take that out

Jan 12, 2009 | Creative Labs Zen Digital Media Player

1 Answer

MP3 un plugged properly and it crash

OK all is well just....Allow unit to run dead.recharge battery.turn on and push reset(small paper clip in reset hole).turn off and back on .should now work.if not format and download new soft ware at

Sep 09, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

Creative Zen locking mode problem

hello l am very sorry to write you this latter becuese l you to send me this item

May 09, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen V Plus Problem

Sorry guys, same thing happened to mine.  I am an electronics engineer so I thought I might open it up and see if I could manually reset use, its done.  Some part is not working properly and that prevents battery from charging, or its own OS from loading properly.  If its still under warranty send it back, if not its time to start looking for a new one if you haven't done so already.

Apr 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen got crashed!!!!!!!

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Feb 11, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Zen frozen on one screen even after I've restarted it.

hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

5 Answers

Zen V

You might have pulled it out when it was transferring information. You probably need to upgrade its firmware. Go to Creative's website and check.

Sep 14, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides