Question about Nintendo Wii Console

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All four controllers don't work

Worked all day long, changed games and all of a sudden, none of the controllers work. Put new batteries in, synced remotes.....if you hit the B button the lites come on but don't stay lit. Anyone else every have this? It is one year old...nice to happen on xmas day with all the new games.....used guitar hero today as well as outdoor challenge.

Thanks!

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You need new batteries

Posted on Dec 26, 2008

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    Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time.
  • Some games do not use the cursor feature of the Wii Remote; Make sure the game you are attempting to play uses the cursor by reading the game's instruction manual. You can also exit out of the game to return to the Channel Menu and use the Wii Remote to see the cursor. If the cursor still does not appear, continue with the steps below.

  • Trying to use multiple Wii Remotes in the Mii Channel or Photo Channel? These Channels only allow the Wii Remote designated as "Player 1" to function.

  • Verify that the Wii Remote's pointer lens is free of obstructions and contamination (stickers, heavy smudges, etc.). The pointer lens is the tinted rectangle at the end of the Wii Remote.

  • Check the battery power level by turning off the Wii console, then opening the battery cover of the Wii Remote. Press and release the red "SYNC" button to check battery strength. The number of lights flashing indicates the Wii Remote's battery strength. Four flashing lights indicates full strength. Our experience has shown that as your battery strength decreases to one (1) or less lights flashing, the cursor may not appear. For troubleshooting, if possible, try using fresh batteries so that all four lights illuminate. For guidelines on using batteries, please click here. If after inserting brand new batteries, you are still seeing less than all four LEDs flash, then your Wii Remote will need to be repaired. Please click here for repair information.

  • Is the Wii Remote properly synced?
    Press the POWER button on the Wii Remote to see if the Wii console powers on.
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    • If the power doesn't come on, power on the system manually and try syncing the Wii Remote.
      • If the Wii Remote will not sync, there is likely a problem with the Wii Remote. Please click here for repair information.
      • If the Wii Remote will sync and the cursor still does not appear, try another Wii Remote if possible.
        • If at least one Wii Remote is working, there is likely a problem with the first Wii Remote and it will need to be repaired. Please click here for repair information.
        • If you have only one Wii Remote, or none that are working, please continue troubleshooting.

  • Make sure that the Wii Remote is being used between 3' and 10' directly in front of the TV and that there are no bright light sources affecting the Wii Remote's operation (review Game Play Guidelines for more information), and that the Sensor Bar is placed properly (see Sensor Bar setup).
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  • Check the button functionality, and that the Sensor Bar is operating correctly, by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side through the Wii Channel screens.
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    • If there is no response, there is likely a problem with the Wii Remote. Please click here for repair information.

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