Re: touch screen on hp laserjet m 3027 mfp not working
Turn of the printer. Hold the C and # buttons and turn on the printer. When the screen goes black it will be ready to be re calibrated. there is a white dot, touch it with a pen, another white dot appears, touch it with a pen. It will continue to turn on now with a newly calibrated screen.
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1. From the Home screen, touch Administration. 2. Touch Information. 3. Touch Fax Reports. 4. Touch one of the following buttons to print the corresponding report: ? Fax Activity Log ? Fax Call Report ? Billing Codes Report ? Blocked Fax List ? Speed Dial List 5. Touch Print. For more information, see the fax guide that came with the device.
If it is making a wah wah sound when printing, or grinding, the problem is the bushings on the lower pressure roller. Remove the fuser again and check the bushing on the driven side of the fuser. If there is a bunch of dust and you can see a visible gap between the shaft of the pressure roller and the bushing then that is the cause of your problem. If the printer has less than 150,000 pages on it, stop now and do not disassemble anymore of the fuser, see my tip here, as the fuser is covered under an extended warranty by HP. Act quickly though as this warranty extension expires on June 30th.
Does it respond to any touches or is it greyed out? This problem can be caused by either a bad touch pad or a defective scanner. Try accessing other options on the front such as the administrative menu. If those work, then the scanner might be bad or locked? Lift the automatic document feeder lid and check the lock on the left hand side to make sure the scanner is not locked. Restart the machine as well, could be an intermittent problem or static discharge.
Usage page Shows a page count for each size of paper printed, the number of one-sided (simplexed) or two-sided (duplexed) pages, and the average percentage of coverage. 1. From the Home screen, touch Administration. 2. Touch Information. 3. Touch Configuration/Status Pages. 4. Touch Usage Page. 5. Touch Print
Turn off and hold down the 6 key, turn on while still holding 6 until all 3 lights on control panel stay lit. Use the 3 key to scroll on screen until COLD RESET is displayed, then touch 6 again and should reboot. If you are not getting a display at all you need to get a FORMATTER