Question about HP LaserJet M3027 MFP Printer

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Touch screen on hp laserjet m 3027 mfp not working

I can't access the fax option and other option cause the touch screen is not working. i can print and copy but can't send fax because the fax option on the panel gray with the sign '' ! ''.

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  • jussom Jan 26, 2009

    Same problem, touch screen not responding. Not able to recieve or send faxes. Can copy by pushing the green go button. Tried turning on and off to reset with no luck. There is no actual error displayed on screen just no response.


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Turn of the printer. Hold the C and # buttons and turn on the printer. When the screen goes black it will be ready to be re calibrated. there is a white dot, touch it with a pen, another white dot appears, touch it with a pen. It will continue to turn on now with a newly calibrated screen.

Posted on Nov 25, 2009

  • rdhpawpaw May 05, 2011

    OH NO!! i could use everything but the email. NOW since i did the calibrate it will not do anything.


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Hard reset

Go here:

Watch the simulation and follow the instructions.

Mar 13, 2013 | HP LaserJet M3027 MFP Printer

1 Answer

Looking for a report that says that the faxes have gone please.

1. From the Home screen, touch Administration.
2. Touch Information.
3. Touch Fax Reports.
4. Touch one of the following buttons to print the corresponding report:
? Fax Activity Log
? Fax Call Report
? Billing Codes Report
? Blocked Fax List
? Speed Dial List
5. Touch Print.
For more information, see the fax guide that came with the device.

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Mfp 3027 is making a winding noise. i already replace gear kit.

If it is making a wah wah sound when printing, or grinding, the problem is the bushings on the lower pressure roller. Remove the fuser again and check the bushing on the driven side of the fuser. If there is a bunch of dust and you can see a visible gap between the shaft of the pressure roller and the bushing then that is the cause of your problem. If the printer has less than 150,000 pages on it, stop now and do not disassemble anymore of the fuser, see my tip here, as the fuser is covered under an extended warranty by HP. Act quickly though as this warranty extension expires on June 30th.

Jun 16, 2011 | HP LaserJet M3027x MFP Printer

1 Answer

My touch screen doesn't respond to touch and I am unable to make copies.

Does it respond to any touches or is it greyed out? This problem can be caused by either a bad touch pad or a defective scanner. Try accessing other options on the front such as the administrative menu. If those work, then the scanner might be bad or locked? Lift the automatic document feeder lid and check the lock on the left hand side to make sure the scanner is not locked. Restart the machine as well, could be an intermittent problem or static discharge.

Jun 06, 2011 | HP LaserJet M3035 MFP Printer

1 Answer

How do i Print individual usage report on Hp laserjet M5035 mfp multifunctional Printer.

Usage page
Shows a page count for each size of
paper printed, the number of one-sided
(simplexed) or two-sided (duplexed)
pages, and the average percentage of
1. From the Home screen, touch Administration.
2. Touch Information.
3. Touch Configuration/Status Pages.
4. Touch Usage Page.
5. Touch Print

Feb 21, 2011 | HP LaserJet M5035 MFP Printer

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check under general reference (link below). it should mention how to fax, e:mail and copy. if you copy to file / pc that should work as the scanner.

otherwise make sure the "scanner" facility is installed as some MFP's do not come with all facilities installed. (and therefore may not give the option on the screen.)

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Turn off and hold down the 6 key, turn on while still holding 6 until all 3 lights on control panel stay lit. Use the 3 key to scroll on screen until COLD RESET is displayed, then touch 6 again and should reboot. If you are not getting a display at all you need to get a FORMATTER

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Touch ADMINISTRATION then touch CONFIGURATION PAGES then MENUMAP and that will print a guide for you to look for FAX REPORTS and when to print them. You can also have a thumbnail put on a report

Aug 06, 2008 | HP LaserJet M3027x MFP Printer

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